I called Dave on a weekend after locking myself out of my unit. Within 15 – 20 minutes he was there and easily let me in. I was able to pay by credit card. I’m not sure about the price because I didn’t call around, but I felt that he was trustworthy, professional, friendly, and efficient. It’s one of those situations where you hope it doesn’t happen again, but if it did, I’d definitely know who to call. I recommend this company.