Eyes On Edward

I cannot say how disgusted I am with the discourteous and unprofessional manner in which DAVID BRADLEY, the optometrist at Eyes on Edward, has handled my request for repairs on a pair of Conquistador frames (I paid close to $ 1000 for the frames and lenses after the sales team convinced me they were worth the money).
I have written half a dozen emails to DAVID BRADLEY. He has not bothered to reply to ONE SINGLE EMAIL. I find his manner to be deceptive and he has a very poor understanding of the truth. If this is customer service then CONQUISTADOR glasses had better think twice about allowing this shop to sell their excellent problem.

I have needed glasses for around 8 years and hated every second of it. They are so annoying and uncomfortable! Last year, I finally decided to have a go at contact lenses, even though I was a bit squeamish at the thought of something going in my eye.
Eyes on Edward is a stylish little store, near the Botanic Gardens end of Edward street. The staff at Eyes on Edward make everything so easy. They are flexible with appointments and can fit you in on a weekend if you really need. I felt totally at ease during the appointment and Jo was really professional. They explained everything about the contacts and different options and guide you through the process. Long story short, I am so completely happy with both the contacts and the excellent service.
Also, when I can’t get there to pick up more, you can re-​order your contacts on their website and they just post them out. So easy!