Mad About Pets

I always find everything I need for my dog in here and have always had excellent service from the staff here. They love pets and it shows.
I’ve used the dog bath at the back of the store a few times and it’s really handy.
The store has an excellent selection of dry foods and refrigerated meats plus loads of dog treats. Watch your dog if you’re walking around the store with them — a little tempting! I’ve had to purchase a couple of treats unintentionally.
I don’t really go to the other part of the store with the birds and fish. I like that they now have pet adoption, which I think they have had for a while but I only noticed a few months ago.

In July I purchase a 6year old dog from them. $ 450.I was given a health certificate stating dog had tartar on teeth. When I took her to my Vet she had to have four rotten teeth removed and had a very nasty yeast ear infection, which is still being treated. This all came to a hefty Vet bill and at great suffering to the poor dog having continued Vet visits and procedures. I have been a customer here for many years and spent thousands on pet supplies, I expected more from them, honesty at the very least.

This is a great pet shop. It has everything & the DIY dog bath is fantastic (allow about $ 10).

Mad About Pets has two stores only two shops apart on Ferntree Gully Road. They are open from 9 – 5.30 every single day of the year except for Christmas. (Public holidays they are open from 10 – 4).
One store is dedicated to all things fish, birds and reptiles — including the live animals themselves. Prices here are really good and the animals are well looked after. The fish tanks are clean and the staff are really good at chasing down the exact specimen you want for your new pet.
The second store is for kittens, puppies, small animals and grooming needs. They provide a grooming service here but I have never utilized that. While meandering around their pet toys you can hear the sound of puppies playing and kittens purring — nothing like the kind of pet store where the animals are asleep in tiny boxes. The staff are happy to let you have a hold or a play with the animals.
In terms of pet accessories these guys have everything. Albeit groovy dog collars, piles of pet food, mirrors for your birdcage or all manner of fish tanks — you are bound to find it here. They even have a Do It Yourself coin operated dog wash in their store which is always a lot of splashy fun — depending on how well behaved your dog is. Lucky for owners of escape artists it has a reasonably tall gate that prevents your dog from jumping out. I recommend keeping the lead on just in case.
This is a really great store for pet lovers and staff turnaround here is pretty slow so if you are a regular you will be greeted by name. Highly recommend this one.