Better Pools & Spas

Terrible experience. Do not waste your money on better pools and spas. They lied to me, I feel very cheated. They demanded a much higher deposit than legally required and then we didn’t hear from them again for months, never returning our calls or emails. When we finally got hold of them we had heard so many horror stories about them we decided to cancel it. To this date, 3 years on, they have refused to return any part of our $ 7500 deposit, but still we are glad not to have lost the full $ 60k++ that it could have been, according to other stories we heard from local mountains residents. In our dealings, they have shown no business ethic and when us and others have tried to leave then reviews on various sites, they have threatened defamation lawsuits, having them removed and replaced with only positive reviews, so much for free speech.