Commonwealth Bank

NOTES:
~ This is the ONLY Commonwealth Bank in the CBD that opens on Saturday (10 AM — 2 PM)
After nagging my boyfriend to join Commonwealth instead of NAB due to Commonwealth’s prolific amount of ATMs and great customer service, he finally caved and we walked in to open up an account because he needed one by Monday and this was the only bank with weekend trading.
At first glance, you realise that this bank caters mainly to Asians — most of the staff are Asian, which probably helps a lot of immigrants out because they’re a bilingual branch. However, no need to fear if you only speak English because the bankers here, although of Asian descent, speak English 100% fluently so there is no language barrier on all fronts.
We were served by a personal banker named Justin, who was very nice, efficient, and overall did a fantastic job. He cracked a few jokes here and there and made our experience of «going to the bank» not a tedious errand.
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The only downside is because this is only bank in the CBD that does weekend trading and probably one of the very few that has bilingual services, it is extremely crowded. The teller line was enormous and stretched to the far end of the bank. Thankfully, the wait for a personal banker took only a few minutes, but if you’re here to deposit money you might consider this to not be a very quick errand.