Portfolio Management Services

I lived in my previous rental for around two years. During this time our entire house was flooded and it took Portfolio around a week and a number of angry phone calls to send someone over to fix the problem.
After this, we were promised new carpet to replace the gross, wet one… It was still waiting on carpet a year after I left.
Since leaving around 6 months ago, Portfolio have decided to charge me a $ 150 fee for ‘moving out’ despite no lease change and nothing written in any contract. They offered no explanation and simply said it was a normal procedure for them.
Portfolio is still a young, small company and it shows with their poor selection of rentals and their average service. Pick up your game guys, I’m really not impressed and will look through every other option before renting through you again.