Best. Dentistry practice. Ever! Everyone working at Smile Solutions is kind and professional. The receptionists welcomed us with smiles and then proceeded to willingly take care of our eight month old baby while my wife and I had our teeth cleaned. The cleaning itself was the best I’ve ever experienced. The pricing is fair. And the bonus is the building itself is worth a visit just to admire the architecture. I highly recommend this office!
Dave S.
Rating des Ortes: 4 Melbourne, Australia
Smile Solutions is the largest dental practice in Australia(or so claims their website), but despite its size, I’ve always felt I received personal attention and the staff cared about my dental health. It’s a very relaxing space set up on the first floor of the historic art deco historic Manchester Unity Building in the CBD… it’s worth a visit just to see the architectural features of this building! This is one fancy office. And yes, the other Unilocalers are correct… the lobby does smell like vanilla. My dentist and hygienist were both professional and did their genuine best to reduce any pain/discomfort. I had to get one of my fillings replaced, and opted to go with a porcelain filling, which they molded on site. It was a definite state of the art experience… this was the first practice I’ve been to that used cerec fillings… they digital scan your teeth to determine the shape of the filling and then 5 to 10 minutes later the filling is complete and ready to be placed in your mouth… no more sending a mold out to a lab, no temporary fillings, you’re in and out quickly! The only reason for 4 stars and not 5 stars is the price. It’s very expensive though I guess that’s the cost of going to a Collins Street dentist.
Wei S.
Rating des Ortes: 4 Melbourne, Australia
I always enjoy my regular visits to the orthodontist here! I’m currently midway through my Invisalign course. Setting aside the slightly high price tag for the entire course, Smile Solutions does offer a great experience for what is usually an uncomfortable process. Since I’ve been visiting about 1.5 years ago, I’ve always had top notch customer service from these guys! One minor down side is that this is a huge establishment with a large team of dentists, orthodontists, and support staff, and rather packed schedules. As such, I’ve dealt with numerous hygienists and dentists(thank god my orthodontist has been the same!). This is mitigated by the fact that every one of the staff members I’ve dealt with are highly professional and deliver knowledgeable and amazing service! The Manchester Unity building is also one of the most beautiful refurb Art Deco buildings I’ve seen in Melbourne and Smile Solutions does a great job preserving the authenticity of this building while providing a comfortable environment!
Cristinita P.
Rating des Ortes: 5 Melbourne, Australia
I’ve seen both dentists and endodontists at this practice and they are absolutely lovely! This is a comforting, non-judgemental, professional practice. They take the time to adequately explain the procedures and pricing before you enter into anything. Their technology is current and their dentists are knowledgable. Check-ups are quite thorough and they pay attention to and take notes on every single tooth. Another bonus: This is a dentist’s office that doesn’t smell like a dentist office! Vanilla candles and fresh flowers align the tables and countertops, adding a touch of elegance to the already gorgeous Manchester Unity building that this practice is housed within. This place is posh, but friendly and welcoming. Smile Solutions is the pretty girl in high school who is kind to everyone. Go here.