Skindeep Medi-Spas

Won’t be returning.
Booked a Priori facial which was due to be an hour long.
Therapist used cold water to wash my face, talked the entire way through the treatment (not very relaxing) and after 25 minutes announced that the facial was done.
This obviously came to me as a surprise given the treatment I booked was a 70 min facial. When I went to pay at reception they told me the bill came to $ 140. I don’t think so. I raised the issue that it was a 70 minute treatment and I was in and out in under 30. They fumbled around and then charged me $ 70 after I insisted that there is no way I was paying full price.
Poor service — I would have happily paid $ 140 for a proper facial but this experience put me off.
A colleague also had a horrible experience here recently — she went in for a peel and they got some of the acid in her eye, causing her great pain. They offered her nothing but a baby wipe and she ended up spending several days in hospital. Appalling. No apology, they even tried to get her to pay for the treatment!

After having way too many negative encounters with beauty therapists (I’m talking blatant insults about nonexistent upper lip hair and over reactions to my lack of moisturisation), I’d sworn off day spas all together. Too many times have I had my eye-​brows waxed and left feeling positively hideous and ignorant about Ph levels and sebaceous glands. I did really yearn for crystal clear skin though, and after doing a bit of research, I booked an appointment at Skin Deep Medi-​Spa in Perth’s CBD.
The staff their are super lovely (a huge difference from my past beauticians!). I’m taken into a room out the back that smells heavenly and has some rather soothing new-​age music playing.
I originally booked a deep cleansing facial under the impression that Skin Deep did extractions. Unfortunately, they’re one of the rare few day-​spas who don’t. Not that I can blame them — it is a rather traumatic process for those with sensitive skin! I ended up getting the MD Formulations Customised Deep Cleanse. The lotions she used smelt amazing and my beautician was incredibly gentle and did an excellent job of improving the texture of my blemish-​prone skin without the extraction process. Best of all, the treatment was a very decent $ 78. I also got a chocolate at the end — winning!