If you live down south and cycle then this is the shop to go to. I am pretty sure the gentleman that served me today was the owner and he was so helpful and patient. Appears as though he just about knows anything to do with cycling and you can really tell this is his passion. It felt good spending my money at a local, family run business rather than the mediocre bike store chains I have been before with unenthusiastic service. Will definitely be going back to John for any other bike related stuff. And he pumped up out pram tyres for free :)