Crown Metropol

I liked the size and style of the Metropole; but I do find its price a little hard to justify outside of special occasions especially as other high end hotels open up.
The staff at check in were good, the elevator and layout of the corridors, fitness centre, day spa, etc suffers due to the building age and changes over the years.
The overall atmosphere of the lobby is confused since it shares this with the casino /​restaurants; blessing and curse, entertainment at your door; but no quite spaces to chill out.

My favorite hotel whenever I come to Melb. The penthouse infinity pool is to die for. The staff is amazing. And for some reason, I LOVE the smell in the lobby. Whatever air freshener theyre using, I need it! Not to mention the room service was delicious, the spa was divine (although the massage wasnt as strong as I’d like it to be).
Will always come back here!

I’ve stayed at this hotel twice now and pretty happy when I know I am coming here. Nice hotel, very modern hotel itself and rooms the same. Room service is quick and the meals of good size and quality. Great location adjacent to Crown casino and in a nice area of Melbourne. Good hotel, look forward to my next visit here

It’s a hotel with beautiful modern Roomster. The service is just rally poor. I feel like they don’t really care for customer. Spa is beautiful but also find people unfriendly. Hotel has great potential if they try harder. Also to go eat in the hotel isn’t so easy. It’s own restaurant is closed on Sunday and Monday’s which shouldn’t be in 5 star hotel. To go eat you then have to walk to the water front

Hotel is lively and highly convenient. Rooms large and modern and there is access to all types of bars and restaurants.
Breakfast was a huge disappointment. Unless you want the full buffet don’t expect service of any kind. From anyone.
The staff don’t understand that some guests want a la carte.
Finally after getting over this phenomenon i was able to order simple poached eggs & avocado. Apparently a novelty.
Arrived in separate plates? Really.
And on plain thin sliced bread not the usual sourdough, quinoa, mock paleo, hipster trendy bread.
Coffee was ages and then begging for sweeteners.
Surprised by the lack of finish and professionalism at this hotel group.

Just for the views alone this is worth all the hard earned cash we throw at it once or twice a year for celebrations anniversaries etc.

Stayed here on our wedding night and the rooms have been refurbished and are gorgeous. Great buffet breakfast which was the perfect recovery.

Can’t say too many negative things about this place. The room was beautiful and the staff (particularly the guy who helped organise valet and taxis) were super nice. The check in guy was great a well. Our company travel agent booked me a govt. rate even though Im not a govt. employee and there were no issues– he quickly fixed the booking without any drama.
Stayed 2 nights for business an the only things I would change are:
1. Add a bathtub! On work trips after long days I really love a nice bath. I’d probably give it 5 stars with a bath.
2. Clean the mold out of the shower. There wasn’t much but enough to notice.
3. Get nicer towels. Mine felt like they were about 5 years old. The hand towels were ok.
Bed and pillows were comfy. Nice big desk for me to work on. Would definitely stay here again… especially if work is paying.

My work put me up at the Crown Metropol, and I must say I was pretty pleased with the room. Loved the shower, loved the couch by the window, loved the TV inputs by the desk. Only thing this hotel was really missing for me was outlets closer to the bed to charge your phone.

Crown Metropol finally brings a touch of modern to Crown’s awesome Hotel options. If you have stayed at Towers which is rated as oen of the world’s best be prepared for something quite different.
Metropol like Towers is connected to Crown which means you have easy access to the Casino without having to step a foot outside.
The interior of the hotel room was fantastic, and facilities world class. I stayed here with my wife and was able to take two guests in to the pool with us. The Pool is a must at Crown Metropol it is on Level 27 (I think?!) and looks over the whole of Melbourne city. You will definitely feel like a rockstar swimming in this pool.
The only reason this hotel misses out on 5 stars is bad room service, being form Mr. Hive I expected more but received less than satisfactory breakfast.

I’m a sucker for high thread count sheets, bottles of champagne in ice buckets, glitzy elevators and miniature toiletry kits. Forget birthday gifts, if you want to impress me just book me in to a fancy-​pants hotel room with a fully stocked mini bar and a bed topped with more pillows than a human could ever require and I’ll be your BFF.
Crown Metropol is a modern hotel with interesting room design and nice touches throughout. Service is efficient and accommodating (I was given a room upgrade when mentioned I was there for a special occasion) and the check out is the easiest I’ve ever experienced — fill in a check out slip and put it in the mail box at reception with your room key. You’re out and starting your day while the rest of the hotel dwelling world is stuck in a a check-​out line for 20 minutes. Win!
Venture up to «28» — their bar with fantastic views over the city before heading out to dinner in the nearby CBD or even closer Crown complex. Or order room service, pop your iPod on the docking station, crack open some champagne and enjoy a night in.