We stayed for two nights for my daughters 7th birthday and she really enjoyed it! The pool is nice and the water slides are fun. However one staff member on was completely rude to her for walking over and having a look at the young kids water slide(0 – 5 yrs). She wasn’t on it but just having a look. Staff could have been a little nicer in the delivery telling to to get away from there because she is too big. Other than that on the water side it was great. The kids club is awesome and my daughter very much enjoyed the free four hour session we had(actually got two sessions). Despite the obvious no smoking in the rooms our room reaked of cigarette smoke. Make sure you take your own toaster, plates, bowls, and cutlery. The 4 of us had 2 coffee mugs, 3 spoons and a water glass to share between us. For a family facility they severely lack in room needs. I understand they want people to go eat at their cafes or diners but not everyone wants to do that for every meal. The meals by the way are pretty average but the kids fun make up for it. And to be honest the kids food pricing is good. There was an American employee who I chatted to throughout the visit and he was very entertaining running the ‘just dance’ competition which was a hit and the poolside movie night on the blow up screen is such a great idea. The adult BBQ proving I thought was not worth it. The coleslaw and a pasta salad that had Mayo in it sat out for a while making it unsafe to eat in my opinion but the staff cooking the meat etc were wonderful and helpful. I love being on holiday with my kids but I love that there is also an adults only section with its own spa. Nice to have stuff like cocktail and beer tastings for the grown ups. I would say overall its value for money and we would return for a few days.
Michelle M.
Rating des Ortes: 4 Sydney, Australia
This place is kids heaven. If you’re looking for a little family break then the 3 pools, slides & spa are 5 star kids fun! The rooms are outdated and the food in the resort is average but did i mention you also get 4 hours per child per day of kids club :-). I rate this 5 star for the kids and 3 star for parents due to the rooms & food within the resort. I would say don’t eat here but your only a few minutes walk from the main Surfers strip so lots of food options around. I kids have had the best 4 days.
Paul W.
Rating des Ortes: 4 Brisbane, Australia
Awesome facilities for all the family, some rooms and parts of the resort are a little tired and run down but generally for the price it’s an awesome place for families!