Sheraton

Lobby exquisite rooms very large and the décor though dated was fine for us! The pool and sauna are lovely extras to use. Only disappointment was the tremendous 150 euro deposit which I wasn’t aware of, however probably my own fault as though it was not mentioned on third party websites it was on the hotel page

Stayed at Sheraton Brussels over christmas 2015. First impressions are that this hotel is outdated and seems stuck in the 90’s decorations wise…
Staff is friendly and helpful. I absolutely do not understand why this hotel does not provide complimentary unlimited internet except in the lobby — in the rooms they only give 2×30 mins a day. Ridiculous as it meant that the lobby was FLOODED with people (including families with kids) who were on their phones and tablets.
Our free internet only worked one our of 4 days but when complaining about this staff immediately gave us an access code for unlimited internet.
Room was good but as mentioned, needs to be upgraded. Carpets all over were stained and halls smelled like cigarette smoke even though the hotel (or our floor at least) was smoke free.
Nice little gym and a pool on the 30^th floor is very convenient and equipment is new and seems clean. The view from up there is great and the view from our room was quite nice as well.
The hotel is easy to find and conveniently located next to a station and close to shopping streets and downtown. Everything is walking distance.

Nice enough hotel. Very nicely located as there is a great deal within walking distance. It’s about a 50 Euro cab ride from the airport but we made it in about 30 mins.
Lobby is small and quant. Borders on tight and uncomfortable because if there are more than 5 people in line it’s crowded and tight.
Room was large and comfortable. This is an older hotel that is within a few years of needing upgrade. I was on non smoking members floor but throughout my stay I could smell cigarette smoke in the hallway of the 16^th floor.
Club lounge was large clean and bright. It had great views that overlooked city. The food was simple yet plentiful.
The gym and pool area was very clean. One major thing to mention is WATCH your head. There are exposed pipes in the hallway you take from the elevator to the gym. The ceiling is pretty low. Locker room had great sauna and was very clean. Gym was adequate with a good deal of equipment.
The hotel bar would be the only negative of my visit. As you can see from the photos I’ve attached I had a few winged friends. They were all about the bar area. Service was friendly.

No complaints about the hotel! We arrived by train from Paris into the Midi station. Took a free transfer (thanks to the Thaly’s ticket) two stops to Guare du Nord. From there, it was a couple block walk to the hotel by Place Rogier metro stop. The hotel was less than a 10 minute walk from all the happening touristy areas, so I had no complaints about the location. Staff was friendly, wifi worked well, and the rooms were big. There’s also an indoor pool on the roof, so bring your swim suit!

Par un jour de canicule, alors que tout le monde étaient en mode «slow-​motion» tellement qu’il faisait chaud, j’ai eu envie d’aller me baigner non loin de chez moi!
L’hôtel Sheraton propose un centre Fitness aux clients extérieurs afin de profiter de la piscine intérieur avec une vue imprenable de tout Bruxelles.
Accrochez vous, le prix était plutôt salé [ou chloré c’est selon]… 25 €/​personnes pour accéder à la piscine. Elle est ouverte de 7h00 à 23h00 (si mes souvenirs sont bons!!)
Piscine correcte, pas beaucoup de gens. Possibilité de pouvoir se taper une bronzette sur la terrasse prévue à cet effet. Une petite soif? une petite faim? Il vous suffira d’appuyer sur un bouton près de la piscine et hop le room-​service viendra à vous. Compter 4 € de taxe pour le room-​service et prévoyez de payer très cher vos plats … 14 € le croque-​monsieur … Attention, paiement que par carte!
Bref, bonne expérience un peu onéreuse. Mais en temps de chaleur ça vaut peut-​être le coup!

Stayed 3 nights. Lobby nicely decorated with a wifi center, concierge and bellman. Pleasant staff, housekeeping excellent. Tubs stained, but rooms are modern, fresh and clean. Next to Metro for great access. Food and Beverage excellent service and good food quality. Swimming pool and exercise room on 30^th floor with lounge chairs also outside. Great views of the non tourist parts of the city. Full Spa treatments, with some amusement the woman have to go through the mens locker room to enter the spa treatment rooms. I was surprised at a naked state and pleasantly greeted them as she starred at me.
Negatives: Breakfast $ 25 Euros, Parking extra at $ 14 Euros per day, the Wifi area of the lobby is mobbed with children. Wifi free if you are a Starwoods member.
Bigger negative: The room doors slam closed, walls and ceiling noises can penetrate the room depending on your neighbors.

Nice location but better to upgrade. Breakfast is pricy 30+ usd. Better buy it in the deal. Location is fantastic

Lors de la soirée «Skyline» organisée par l’hôtel, j’ai eu l’occasion d’y dormir et d’en visiter quelques étages. Hôtel luxueux, on y mange et y bois bien. Physiquement l’hôtel est très classique de l’extérieur: fait de grosses briques de béton pas bien charmantes et situé en plein coeur de Rogier. Mais à l’intérieur l’endroit est digne d’un hôtel de luxe, de plus vous pourrez admirer une magnifique vue de Bruxelles lorsque vous vous trouverez au dernier étage.

First time arriving in Brussels. After a 12 hour flight and not eating all I wanted was to have a good HOT breakfast. Sad to say it was 5 degrees of being cold. The waffles were sent back twice. The omelet was awful. The crêpes were cold. I have been to over 35 Sheratons all over the world, and by far this was the worst breakfast and service experience ever. When asked to speak to a manager I was questioned as if I didn’t follow the proper chain of command. Not somewhere I would dine ever again.$ 60 in U.S. for two breakfast and it was not appealing or even edible.

Not my favorite.
Was passing through Brussels on my European Extravaganza or vacation and was disappointed in the rooms. The bathrooms were dated and rusty, rugs were soggy due to moisture and rooms were stuffy. And this goes for my room and the room next to us.
Rooms were huge, but ick. Location was good too, but still ick.
I will say however that the staff was delighful! Thats about all that was good about it.
There will not be a next time and Sheraton needs to step up their game.

Ein altes, abgewohntes Hotel mit Fliesen Modell Erich. Nicht einmal das Bett war das versprochene Sheraton Sweet Sleeper Bed, das ich so liebe. Ich war sehr enttäuscht und gottseidank nur eine Nacht hier. Das Personal ist sehr freundlich und rettet das Haus vor einer Ein-​Stern-​Bewertung!

No, no, no.
Ending my vacation/​honeymoon/​Christmas here was by far, the worst part of the trip.
Imagine, walking in the rain to find this building that doesn’t have a lighted sign to find… in a foreign country, with vagrants about. Sounds like something from a horror movie.
The front desk was fine checking in. Although they did give me information that was misleading and not correct. I had an upgrade? Access to a Club Lounge? Weird… you didn’t mention that. Oh wait, the Lounge is closed. And the restaurant, oh yeah, closed too — relocated into a weird corner in the Lobby bar. Internet, it’s free. Would I enter any personal information on it (thinking it was secure and I might get my identity stolen)? Absolutely not.
Want to print a boarding pass? Not as easy as it sounds! And don’t look to Guest Services to help — because they don’t know anything about it.
Room? Outdated? Absolutely. Could I hear kids and other people out in the hall… as well as the sirens throughout the night? Absolutely! Was it clean… eh, a little.
Sketch part of town as also indicated by the many, many signs in the Lobby that said «Thieves look just like you and me»…
Was I glad to check out? Absolutely.

Very much a business hotel. Dated to some extent but suitable for a weeks stay if on business. Reception staff very helpful and the checking in is good, provided there is not a rush. Occasionally there are flight crews who arrive on mass and it can take a good 30 mins to clear them.
Rooms are spacious (standard room, they do have bigger club rooms) with a very large bed, flat screen TV, mini bar (remember them), iron and board, safe, shower over a bath and the usual kettle etc. For a city centre hotel surprisingly little noise. TV selection is good, watched Skyfall in Jan 13, but pricy.
Which brings me to my bug bear. As this is a business hotel there is an assumption that expensses will cover everything. You only get 2×30min free WiFi slots (at 128Kps so emails and simple web surfing. For 5 Euros 512Kps so maybe some media but without efficient settings you will struggle with VOIP. For 18 Euros you get broadband level service. These are per day. You can go to the lobby where there is reasonably fast free Wifi. And the movies are 18 Euros for the latest ones. Compare to Best Western which has free WiFi and there is little difference in the rooms.
Food is OK, it is Belgium so steaks and maybe the odd good waffle. Prices for breakfast at 26 Euros is good for the vast selection of the buffet — something for everyone.
Overall a perfectly adequate business hotel in downtown Brussels. There are better options for families or tourist (especially for the price). Watch the extras.

Voilà un hôtel sympathique à Bruxelles. Je vous préviens tout de suite, ce n’est pas un hôtel de charme, ultra-​romantique, fait de belles pierres. En fait, c’est même un énorme bloc de béton au coeur du quartier des affaires et des banques.
Mais pour un weekend, même en amoureux, je l’ai trouvé parfait, peut être par la magie de la ville qui s’offrait à moi et cette sublime vue de ma chambre. J’y étais pour les fêtes il y a 2 ans, la ville était toute décorée, il neigeait, et de cette chambre cosy, spacieuse et en hauteur je voyais tout. Et en montant quelques étages de plus, c’est le spa et la piscine, sur le toit, qui m’offraient un sentiment de sérénité absolue. En bas, le concierge est ultra efficace et le lobby ressemble à l’entrée d’un petit palace.
Bref, le prix aussi était au rendez-​vous (tout dépend cela dit de vos exigences), puisque j’ai du payer environ 150 euros pour deux nuits. Mais regarder la neige tomber sur la ville n’avait pas de prix.
Pas de 5 étoiles par contre, parce que pas de wifi gratuit dans les chambres et je suis intransigeant sur ce critère.

Had a quick stop in Brussels (after London, Paris) before returning home to New York. Had never been and wanted a hotel that would have me close to everything. I think I made a good choice.
The hotel is dated and a bit «gaudy» — but clean and well-​kept. The big pluses:
— Location; walking distance to most things you’ll want to check out during your time there
— Decent Club Lounge on 25^th Floor
— Great staff, fluent in many languages, go above and beyond
— Great rates and great SPG recognition
I was upgraded to a «One Bedroom Apartment Suite». It was approx three times the size of my NYC apartment, and in addition, I felt like I had stepped into 1978 when I walked in (avocado green tile in bathroom, corduroy floral couch, etc). Nevertheless, spacious and god the job done.

Mon père travaille pas loin, et je connais donc bien le quartier et ce qui le caractérise pour moi: l’hôtel Sheraton! Et oui, ce gros bloc de béton, tout moche, qui est pourtant une sorte de palace!
J’y suis déjà entré pour aller aux toilettes (j’adore faire ça dans les grands hôtels très connus). L’endroit est en effet à la hauteur de sa réputation: c’est encore une fois assez chic, et les prix sont à l’avenant. On peut y manger dans un restaurant assez bon, et y boire un verre dans un bar lounge (ils sont tous lounge ces bars d’hôtels…).
Ce que je préfère ici? Ce sont les hôtesses de l’air. En effet, elles viennent tout droit de l’aéroport et sont déposées par un van en face de la porte d’entrée…c’est un plaisir de les voir avec leurs valises et leurs tenues de travail. Je devrais repasser en face du Sheraton dans pas longtemps!

Sur une place animée…
Certaines chambres donnant sur la place Rogier sont peu bruyantes, ce qui détonne dans un hôtel de cette qualité, l’accueil et le service y sont bons, la piscine agréable, le prix peut être si l’on bénéficie de discount.

Hotel moderne bien situé
Nous étions à titre promotionnel pour la Saint-​Valentin en chambre Club (du 20 au 25ème étage) grande et bien insonorisée. Nous avons pris nos copieux et savoureux petits-​déjeuners dans le club lounge du 25ème, doté d’une vue assez agréable. La piscine — située au dernier étage (30ème) — bien que modeste (environ 8 sur 15 pour 1,60 m de profondeur maxi) est bien agencée avec des transats face à la ville le long des larges baies vitrées et un petit bar dans un angle. L’hôtel globalement est assez impersonnel et semble légèrement vieillot. Il est situé au pied du métro et tram Rogier, au bout de la Rue Neuve, grande rue piétonnière, à environ 15 mn à pied de la Grand Place. Le Check-​out a pris 25 mn le dimanche midi car le concierge nous a dit qu’il était nécessaire de faire la queue pour éviter d’avoir une nuit supplémentaire comptée. Une fois arrivés au comptoir, on nous a indiqué avec un sourire moqueur qu’il aurait suffit de déposer la clé: quel service …

si vous avez un peu d’argent…foncez!!!
un hôtel de très grande classe où l’on rencontre de nombreux hommes d’affaires. A quelques pas de la rue commercante de Bruxelles (rue Neuve), l’hôtel est situé dans le quartier des affaires. L’ambiance y est somptueuse avec des magnifiques chambres, un restaurant avec vue sur la ville, une piscine au dernier étage, une salle de sport, un sauna. Invité votre futur amie à diner à ce restaurant en ecoutant le chanteur-​pianiste et vous finirez sans nul doute une nuit exquise…