Hilton São Paulo Morumbi

I love this Hotel and try to stay here whenever I have to be in Sao Paolo.
The room is set up for a business person and the desk arrangement actually gets you excited to work. The desk area includes little amenities like a pencil sharpener, stickies, etc. here is a makeup mirror in the bathroom. I liked the amenities. The TV is big. The gym is 24 hours and very clean.
Minor complaints: Room towels not scratchy but not the softest. The shower door opened the wrong way.
The executive lounge is so bright in the mornings with its sweeping window and view of the city and bridge. The tropical fruit offerings transport me: papaya, watermelon, star fruit, and kiwi. Warm cheese balls remind me where I am. I’ll never admit how many of them I ate! Service is attentive– need a car? Advice? They help.
This visit was weird because they are under construction but they make every effort to minimize the distribution.
I am docking my review 1 star because of the imaginary concierge issues I had at the beginning of my four day stay.
When I asked a question on the first day about a shopping mall, they said to go to the concierge downstairs. But the concierge was not there. The first time, the girl at the front desk (Bianca) was extremely helpful. The second time they took my room number to call me back. They left a note and quickly answered a question but it was not my question. The third time I called guest services and they said the concierge was there. I went downstairs but the guy said he was on the 27^th floor and would call him. He called but said the concierge was now at lunch. At this point I gave up.
However, Bianca was then in the exec lounge so I asked her my questions. And she was so bubbly, and helpful, and overall amazing. Toward the end of my stay, all the women in the lounge were helpful. Due to the Carnaval holiday, I needed help. Nothing was straightforward in terms of open or closed, hours of operation, etc.
Due to the hotel renovation, the exec lounge became the restaurant. Luckily it wasn’t as crowded as I feared it would be. And the selection seemed more generous.
I will stay here again.

Business trip with no time other than work and this place is perfect if you are American and want full service amenities in a secure setting. Very high quality guestroom and walk-​in shower. Extremely service-​oriented staff from check-​in through departure. Arrived on a Monday night and upon turning out of the elevator to the open-​space 2^nd floor bar we look up to see a scoreboard-​sized TV with Monday Night Football playing. Ate every meal in the restaurant and bar. After you order dinner, the chef sends out bites of something special he has created to give you a taste. Water is bottled or filtered. Connected to a mall and very short taxi ride from larger urban mall. Take taxis or driver, don’t walk. People of Brazil are the warmest I have ever met. Genuine, look you in the eye. Great hotel.

According to expectations; after all it’s a Hilton. Great service, very efficient and detailed oriented staff. Front desk, room service, concierge, waiters, all very professional
Best tuna in a long time.

Loved this hotel for its professional staff, proximity to the mall downstairs, cleanliness, comfy beds, nice lounge/​bar, proximity to subway, etc. We came for the World Cup so we had all the comfort we needed here. It is far way from the city stuff so not as walkable. It is definitely a business oriented hotel, which was fine by us.
I had a major fraud issue when I left this place and unfortunately it seems as though someone from this Hilton may have done it. Very disappointed if that is the case but overall we had a nice stay here.

A piscina com uma otima vista! Não dá vontade de sair daqui.
A estrutura é muito boa, bem localizado próximo aos grandes conglomerados empresariais.
O restaurante Canvas é over rated.

A very big hotel. Clean rooms. Comfortable. Did not take breakfast there. Staff is very accommodating. Will be back.

Been here 5 times now and it still is my least favorite hotel in the world. Nothing ever goes right with this place. If it was up to me I would never stay here. Work puts me up here so I have to stay here. The only thing is that the breakfast is good (that was worth the 1 star) The staff is freaking horrible, the management S@CK$. This place needs to rebuild from the cleaners to the General Manager. Fire everyone and start fresh. I might not pay for the room but I will say that I will never spend a Penny more here. Nothing out of the mini bar or room service. I would rather walk to the Hyatt and pay for something out of there restaurant or bar before spending my own money in this place

Great hotel, great décor, great staff. Only complaint is that the bar doesn’t stay open late. No worries.

This is the only Hilton in the entire Brazil. You’d figure they would have at least started to expand. Come on. Even Marriott has a couple of hotels.
That being said, this Hilton is gigantic. I believe there are 49 floors with the top 3 floors dedicated to their gold and diamond members. There is a lounge for gold and diamond members as well where they can get free drinks and in the late afternoon and free breakfast. The breakfast is a buffet with a vast selection of foods and a great view overlooking the city. For gold and diamond members, when you check in, you can do it at this lounge so if there is a line downstairs, you don’t have to wait. Just tell one of the bus boys that you are a gold or diamond member (show them your card if you don’t speak portuguese or if for some reason they don’t speak english which most of them do) and they will swipe their key card to get you to the upper lounge to check in.
On the top floor, they have a gym, swimming pool, spa, personal gym for aerobics, MMA, etc. The gym is extremely big and has pretty much every single equipment you will need to get a full body workout. The pool is big so that you can swim laps in there. You need to go a flight of stairs to get to the spa. Up there as well, there is another gym where you can catch a yoga class, muay thai class, etc.
You will need to pay for internet here if you’re not a gold or diamond member. Since I was a diamond member, I got it for free. They also gave me a free good bottle of wine each day that I was at the hotel. Stayed for 2 nights so I ended up getting 2 free bottles of wine. Service is exceptional and I did not have any problems here. The price is on the extremely expensive side. If you don’t want to pay for an expensive room, there are other options available in the area but this is one of the best hotels in SP.

A lavish looking hotel that I’m sure is now dwarfed by it’s neighbors, but at the time, this place made many other Hiltons (especially in the states) look silly in comparison. It has a great restaurant and a wonderful bar that is open late late late.
I spent over a month in one of their rooms, and I’ll tell you that I felt right at home here. Friendly service — great front desk — great banquet staff — great bell desk.
When I’m here again in Sao Paula I’ll be sure to spend a day or two here to reminisce.
Enjoy!

Um Hotel luxuoso e maravilhoso em São Paulo. Nunca passei uma noite, mas as vezes em que estive lá, me maravilhei com o lugar. Atendimento muito bom, e para você que gosta de ir em lugares chiques onde pode conhecer muita gente famosa e criar contatos, é uma ótima pedida.
O bar e o restaurante são abertos para visitantes, mas no restaurante precisa de reserva. O bar é incrível, tem tudo que você imagina, e pode ir com a certeza de encontrar alguma celebridade por lá. Da última vez que passei por lá encontrei com o Marcelinho Carioca, rs.
Tem também a academia que fica dentro do hotel. Não é restrita apenas para os hóspedes, então pode ir lá se matricular que você pode estar sempre por lá.
E se você, como eu, é fã da música internacional, é um lugar quase obrigatório ser conhecido. Grandes nomes da música passam por lá, especialmente em épocas de festivais. Alguns, como o Planeta Terra, fecham um andar inteiro do hotel apenas para os artistas. Assim é quase certeza encontrar seu ídolo pelos corredores.