Copenhagen Marriott Hotel

Don’t let the reviews fool you. If I had simply read them and stayed here, I would have been grossly disappointed and upset. At nearly $ 400/​night, the hotel lacks any character. Staff are polite, but cannot manage something as simple as room service. The items available do not match what is on the menu and desserts are routinely out of stock.
Spend your money elsewhere. This is a lackluster Marriott, at best.

Typical Marriott hotel, but really in a great location.

Have stayed there many times — it is one of the very best _​business_​hotels in the city. They have a nice lounge on the 11^th floor where you can enough both breakfast and an appetizer before going out for dinner. Service/​location/​rooms/​bar is good and I feel the overall experience have improved during the last 12 month — so therefore 5 stars… a year ago I would only have given them 4 stars.

Excellent hotel. I stay in hotels at least 3 – 5 nights a week and I’m so impressed. Perfect location, clean, bed is so comfy, excellent executive lounge (best of all the Marriotts). The Midtown Grill is excellent if you don’t want to go out (salmon and Brussels: yum!).
Denny the Concierge was so helpful and spot on with spa services, tours and restaurants.

Yes very expensive… I had a corporate rate so I got much better deal but still close to $ 300 per night without breakfast.
Room was very spacious and modern. No complain about facility or staff. Only a little not-​so-​good thing is there is nothing around the hotel. You need to walk a few blocks to find some restaurants, shops etc. It wouldn’t be a big deal if the weather is nice or you are not too tired.
Executive lounge is great. Good breakfast with fresh fruit juice, fruits, breads and scrambled egg and cheese. I liked espresso machine that makes really nice foam. Evening snacks are very limited but it’s meant to be snack, not a full dinner.
You will see so many Americans here… FYI.

The hotel was excellent in all respects, but the staff at the front desk, particularly Alexander, is unsurpassed. We had an issue with a missing reservation. Alexander devoted himself to solving our problem and tried many ways to find it. He was finally successful and had our room ready immediately (we arrived early at 9am). The room was on the Executive level with wonderful views. The world needs more Alexanders!

Great location with a view of the canal. Bar is well equipped and dining on the patio is great in the summer. Staff was very helpful and language was never an issue. Rooms are spacious and beds are first class. 3 blocks to Tivoli is a bonus!

Summary: One of the best hotels in the Spring through fall. Room sizes and bed are American style. Great gym. A little far in the winter.
Location: This is right off the water and about 15 minutes walk from a Central Station. this will seem life forever in the winter and is questionably worth it. In the spring it’s fine. You’ll walk past Tivoli.
Exercise: There is a nice area to run nearby, so bring your running shoes for sure. This is also one of the better, larger private gyms. Unlike the Raddisson, you’re not sharing with anyone but guests and also it’s 24 hours.
Staff: They are really nice, though I found check-​in to be a little bit slower.
Rooms: Normal size Marriott rooms, meaning it’s 2x’s the size of a typical Copenhagen room. You have to think of the price in these terms. The bed is a normal bed with a normal comforter vs. the split bed and comforters that are in most Copenhagen hotels.
Restaurants: There isn’t a lot nearby. The steak house in the hotel isn’t bad. The staff is extremely cool down there. I’d also tell you to go to nearby Tivoli Hotel and try sushi and sticks on the top floor for food.

After many days and nights in Copenhagen, I decided to write a comparison between the Marriott and the Hilton. Both hotels have great staff and service, although I think the Hilton front desk is a tad more efficient. Rating 1 – 5, with 5 as the best.
Location:
Marriott (4). short walk to old town but must take a taxi from the airport (300dkr) or the train

Hilton (3). At the airport, far from city center, but the metro right next to the Hilton conveniently transports you to old town.
View:
Marriott (4). View if the water. Ask for room ends in even number.
Hilton (1). View of airplane taking off!
Executive Lounge:
Marriott (3). Can get crowded in the summer.
Hilton (4). Good all day serving, and alcohol selection in the evening.
Gym:
Marriott (4). Well equipped and large
Hilton (3). Small but the spa is nicer
Next on my list is the Nimb and D’Angleterre!

Ein sehr gut gelegenes Hotel mit einem tollen Ausblick. Wir waren im 7ten Stock, hatten ein sehr gepflegtes, helles Zimmer mit einer kompletten Fensterfront zum Wasser! Klasse!
Allein die Begrüßung und das Einchecken an der Rezeption durch einen sehr eingebildeten Rezeptionisten war ein Wermutstropfen. Macht aber nichts, von so einer Person lassen wir uns doch nicht den Hotelaufenthalt vermiesen!

Also bitte… Ein «Luxus-​Hotel» sollte auch einen an Perfektion grenzenden Service anbieten können! Oder etwa nicht? Doch daran scheint es zu hapern… Fehlende Fernsehfernbedienung, schmutzige Nachttische, laute Musik und schlechte, dazu überteuerte Cocktails in der Hotelbar, dreckiges Frühstücksgeschirr auf dem Flurboden, fehlende Toilettenbürste im Badezimmer (angeblich aus Hygienegründen)… Soll ich weitermachen? Ich bin enttäuscht…

Great hotel. Near the water, about a mile (walking distance) to some great restaurants. One plus to this hotel is that one of the Hop on Hop off buses is right in front (very convenient). Free breakfast, great customer service. Always a taxi nearby. Clean rooms, huge bathrooms, and free wifi.
If I ever visit Copenhagen, I will definitely stay here again.

Fabulous location right along the water and close to old town.
This Marriott did not disappoint. The rooms were huge for European standards and were very comparable to what you’d find in the states.
The bathroom was large and the the beds were incredibly comfortable.
If I was back in Copenhagen I would definitely stay here again.
Their breakfast buffet was incredibly fresh and offered American classics such as omlettes and hashbrowns, as well as, Danish standards such as pickled herring and fresh breads and cheeses. Oh and their cappuccino machine was legit.

Fabulous location and security. I felt safe in this hotel since we had a bad experience at another 4 star hotel close to the airport where their security is a joke.
The Marriott was fabulous and they gave us access to the Executive lounge while my room was being readied. The Executive suite was huge with 2 large rooms and a lovely large bathroom. The manager on duty sent us a basket of fruit since there was an issue with the bathroom door which couldnt be immediately fixed.
Par excellence I am proud to belong to the Marriott family as a Diamond partner.

First time to Copenhagen and we stayed here for 2 nights at Copenhagen Marriott.
The hotel is nice on the outside, lobby is clean and well designed, and the outdoor patio is nice as well.
but, i am only giving 3 stars for a number of reasons.
1-​the construction outside on the waterfront was a pain in the neck. loud construction, no good views, a bad way to sit on a waterfront
2– the room was nothing like usual Marriott rooms; cheaper, things falling apart, maintenance not fixing an electrical problem, shower was not hot etc
3– this was no way a 5star hotel. more like a fancy 2 star
glad to be with Marriott but would not choose this location again

This hotel easily has the ability to be five stars. It should be given the view alone it has of the canal. The whole lobby, registration, bar looks out to big windows of the water. Amazing. I enjoyed the last two days sitting there reading with a nice glass of wine.
This hotel lost one star for a unique instance with me. The long story short is I didn’t have a reservation. However when I was at another hotel in town they said it showed availability on line for next three nights… so I ran over immediately to the hotel. Come to find out they were adamant they could only get me in for that night. I even pleaded to the front desk manager… he said no way. Booked. So while their concierge (he was fabulous — Peter) looked for another hotel for me… I went upstairs and called American Express and they booked me a reservation for the next two nights — guess where… the same Marriott! I went downstairs and told them they could stop looking for a hotel to move me to.
Aside from that I love the Concierge service and the room is perfect. Nice size. Great A/​C (a must for me), good bathroom (though they have those silly showerheads that was useless) and good availability of electrical outlets, etc.
So overall great hotel! They just need to get their systems in place.
And ps… service at the bar was very very friendly and outstanding. I will stay here for sure next time.

Very nice hotel. There are great views of the river (too bad the river walls are full graffiti but if you like that sort of thing you are good). You can get a nice view of the river from the lobby bar.
I was fortunate to get that view from my room as well. The hotel is a walk from the main area but the view makes it worth it.
The rooms are clean and up to date. The staff is very friendly. I would stay here again if I decide to return to Copenhagen.