TiDis, der Tintendiscounter

Please Beware of this shop,
First of all I have to tell my experience. Sorry for german reader that I have to write in English as my Deutsch is not fluent enough. I brought my Epson T13 with CISS system there to fix. It had a problem with 2 lights keep blinking (green and red) and saids the ink catridges arre not recognised. when I arrrived there the man at the counter told me to leave it to inspect which will cost 20 euros for the service. He said he will call to inform what is the problem and what will cost in term to fix it (IF I want and find it’s not to expensive to fix it)
Instead of a call to inform me what is the problem and what the further service will cost. He called and saids in (in deutsch) that ‘Your printer is ready there is 25 euros more if I would like to get it back’ STRANGE
But I went there to get me printer.
I have asked if they can test and show me if it’s work. I’ve brought my laptop with me and will take just 2 minutes to test, plus I have right to know if my printer works and pay the service. INSTEAD of testing the female person at the counter spoke to me with attitude that there has never been a single problem and the printer should work and that she can never test the printer. SO I asked what about the warranty if problems would occur in the future how long is the warranty. She saids yes if there would be any problem I should bring it back in 2 – 3 weeks time. SO BINGO! First It works first 2 times I tested and ran a machine until the color get to normal (no lines, no points).Then during the printing procedures the 2 blinks happened again.- It saids the same thing Ink cartridges are not recognise.
So I bought it right away to TiDis this shop. INSTEAD of listenning and asking me what is wrong the femal person at the counter started to spoke in a very attitude way (be cause I am not Deutsch).
She said
Do you understand Deustch? I said we can’t do nothing if 2 light are blinking you should bring it to the epson centre!!! I said
But it is the same problem it happened when I first brought it here to fix, why are you not accpeting and at least look at it. then she said,
Don’t you understand me and deutsch I saids if 2 lights are blinking you have to take it to epson center. I feel totally cheated. I have contacted a lot of service places in Berlin for machine and stuff and have never met this kind of service with attitude and dodgyness in the shape of proper deutsch speaker. I also have other cannon machine which I bought and have a normal system with it and it is not the case that I want to have cheap system or something but because I am in need to use particular kind of Ink through this Epson Printer. Please beware of the service in this shop. Their attitude is something I don’t want anybody to experience. Thanks Qype to let me post this in public as a warning to anyone who thinks or hopes they are gonna solve your printer problem. Because what they really care is to get at most of your money until they want to kick you away like a beggar. I paid in total 45 euros and my printer still have the same problem

Ich Kaufe dort seit einiger Zeit meine Patronen da ich viele Bilder drucke.
Funktioniert super, vielen Dank noch mal für die nette Beratung.
Das Personal ist sehr zuvorkommend, nur zu Empfehlen.
Parken in der 2ten Reihe ;) Schwer dort einen Parkplatz zu bekommen.

TiDis ist ein PIN Mail AG-​Partner-​Shop, d.h. hier gibt es Briefmarken und einen Briefkasten der «Grünen Post».
(Die sind preiswerter als die Gelbe Post. Lohnt sich vor allem für Gewerbe und ich mache es auch weil mich die Wartezeiten bei der Gelben nerven).
Der Laden ist ein bisschen schrammelig, Neukölln eben;)
Keine Abgabe von Infosendungen möglich und laut Auskunft eines Verkäufers auch keine Einschreiben.
Leerung Mo — Fr 17:30 — 18:30 Uhr