Condor

Zum 1. mal habe ich einen CONDOR Flug gebucht und die HÖLLE auf Erden Erlebt! UNFASSBAR.

In Dezember bin ich als VOLL Zahler nach PUNTA CANA, Dom Rep am 18.12. weg geflogen morgens in Frankfurt.

booking ref. 1080143-01

(Wenn ich nicht ich wäre! Hätte ich 100% mein Flug VERPASST)

NUR ZU INFO

Ich wurde Völlig alleine gelassen am Check in 2,15 Stunden in der Schlange bei NUR eine Economy Schlange für merehere Flüge. Als ich 4 mal die letzte Stunde gesagt habe: mein Flieger geht in 15Mnin!

Hat ein Mitarbeiter andere PAXE um die Eco Schlage gebracht und eingecheckt. NICHT MICH, NACH PUNTA CANA.

NIEGENDS STAND AN EINE TAFEL ANGEZEIGT DE 2228 oder DE xy123 ? NUR 1 SCHLAGE für ALLE PAXE in ECO.

1st Class, Übergepäck und NUR 1 ECO schlange das wars. CHAOS PUR am CHECKIN . Erst 7 Mitarbeiter von Fraport oder Condor , Am Check in 1 Stunde später nur noch 2 Mitarbeiter ! einer wurde 45min mit eine PAX aufgehalten!!

AM TELFON VOR VERKAUF WURDE MIR VON CONDOR MITARBEITER GESAGT , AUF MEIN ANFRAGE! OB DER PLATZ NEBEN MIR FREI BLEIBE WEGEN COVID 19? ANTWORT CONDOR : JA!

DAS WAR GELOGEN. JEDER PLATZ WAR VOLL!!!

Mein FFP3 Maske musste ich auch wegschmeissen am Gate, 10 Euro in den Müll. Wieso wenn FFP3 besser schütz wie FFP2?

Als ich gerannt bin in 10 min. mit 160kg und 1 Gepäckstück im Schlepptau von C durch Sicherheitskontrolle und Pass Kontrolle BIS B46 ganz am ende von B Finger!!!! Mit FFP3 MASKE auf und dann wurde Mir die Einstieg mit FF3 Maske verweigert! Ich hatte noch FFP2 dabei im Koffer (Handgepäck). Als ob das nicht genug wäre rufte ihre Kollegen von CONDOR am Gate unbegründet die Bundes Polizei.

Als ich nach LUFT schnappen musste vom Rennen. Erklärte ich das ich als VOLLZAHLER einen Standby Board Karte bekam. Dazu, war ich 2 Jahre PRM Mitarbeiter bei Fraport / FRAGROUND, sowie in jede CONDOR A/C in Frankfurt

Ich fliege in Febuar 2021 wieder nach Punta Cana.

Es war ein Horror Check IN in Frankfurt, KEIN PLATZ WIE VERSPROCHEN FREI NEBEN MIR.

SEHR MANGELHAFTER SERVICE WENN MAN KUNDEN AM TELEFON ANLÜGEN MUSS UM DEN FLIEGER VOLL ZU BEKOMMEN.

Können Sie mich, entschädigen ?

Condor made my boyfriend and me miss our connecting flight from Frankfurt to Rome, which led to a wild goose chase from hell.
It all started when we booked through them because their price was the most affordable at the time and would get us to Rome seven hours sooner than the previous flight plan we had booked.
First problem: Condor somehow booked that we were going to be traveling with an infant. Checking in at John Wayne, the ticket agent kept asking where our child was and we insisted we didn’t have any children nor would we be traveling with any. It took 20 minutes for them to take this phantom baby off our tickets with the agent disappearing into the back most of that time. We were also apparently charged a percentage for this infant, but was not offered a refund. Oh, and they put our names on the tickets with «MR» and «MRS» as our middle names, which confused any express lane automated passport reader we used, so had to do everything manually.
We got through our first flight, from Orange County up to Portland, where they were incredibly disorganized at the gate. They were late to start boarding because they insisted passengers needed to have the boarding passes switched to those with a blue border. Of course, they didn’t specify this over the intercom until about 20 minutes before finally boarding was to start and so the whole would-​be planeload rushed to stand in line. On the plane at last, they then took another 30 minutes to go through all the luggage because someone had checked in but had not boarded.
Our late-​starting, 10-​hour flight to Frankfurt was its own farce. They had two movie options («Still Alice» and «Madagascar 3»), an episode of «The New Girl» and one episode each of two unrecognizable shows. If you wanted anything else, you had to pay. The food was overcooked, burned pasta for dinner and mushy slices of melon for breakfast. It was also one of the roughest landings I’ve ever experienced with the plane coming down hard on the runway. People screamed.
On arriving, quite late to Frankfurt and having to go through customs and security, take a train, and then run 40 gates to our connection we were denied entry onto our final flight (through Lufthansa and hadn’t even started boarding yet, by the way) because we had needed to be there at least 30 minutes beforehand to pick up boarding passes. The clerk there told us to run back to A-​13 to talk to Lufthansa customer service because Condor had FAILED to forward our information to them, saying we were running late. We rushed 30 gates back to the service center, got a number, and on eventually being seen were told it was all Condor’s problem, could not be helped unless we wanted to shell out $ 2000+ to book passage on the next flight, and were thusly shooed away to find Condor, which was another train and several halls away.
Finally found Condor’s help desk, after having to be re-​directed from the location Lufthansa gave. They eventually re-​booked us on a flight to Rome, getting us there in the middle of the night. While Lufthansa had previously agreed to let us phone our hotel in Rome, whom we had paid for a pick-​up from the airport and needed to let them know we were delayed, pending it was their error, Condor did not allow us this convenience and so we logged onto an airport shop’s wi-​fi, e-​mailed the hotel, and hoped for the best.
While picking up our Lufthansa boarding passes, their lady at the desk told us that Condor owed us food vouchers since we were stuck at the airport for more than seven hours (rendering the extra time we were getting for booking through Condor in the first place GONE.) She further said Condor is frequently late and they deal with this all the time.
Walked back over to Condor. one. last. time.
Condor’s man was in no way going to part with the discussed food vouchers saying our flight was not so late to justify our having them. We smiled, said thank you, noting they’ve lived up to our basement-​level of expectations for them.
While sitting at our new gate, I checked my e-​mail and discovered a customer evaluation for my recent flight through Condor. In the mood I was in, I’m amazed I left out any profane remarks. At the end it asked if I’d like to be entered in a drawing for two free tickets on a Condor flight of my choice. I smirked and ticked off «NO.»