Hotel Kämp

Had dinner at the brasserie, great dinner, had the set menu, onion soup was good, potato gnocchi as starter was great, all had made, then the beef bourginon was fantastic, will definitely be back

Went here for a drink and had a great experience. Interior is elegant and comfortable, and the bartender was excellent.

The Kamp is probably the finest hotel in Helsinki. The staff here is exceptionally trained in the art of hospitality. Usually this place is full of Russians, crossing the border to savor the luxury and that illusive commodity called SERVICE offered by the western world.

This review is the result of around 80 nights at this hotel over the last 7 months for a work project.
NOTE: If I did not have SPG Platinum status then my rating would be lower, since I find the internet and breakfast costs here quite expensive!
The VIBE: 3.5 Stars — Let me first say, Helsinki is a fairly sleepy town as far as capitals go. I had to adjust my expectations overall of what kind of energy level to expect in this city. So, although there only seems to be a little bit of «vibe» here at Hotel Kamp, it is likely more than you will get most places…
The style is old-​world classic, with hints of Russian architecture and a quality finish out. The clientele is almost entirely people here on business or tourist groups stopping in during a St. Petersberg cruise.
The ROOM: 3.5 Stars — My own experience was 4.5 stars because I got upgraded almost constantly from the 3^rd month forward after I got to know the hotel staff. But the standard rooms are decent for the price paid, not amazing. The beds are fairly comfortable, the temperature was sometimes spotty.
There are separate desks for getting work done, and the rooms have good size for being in Europe. The best part of these rooms are the bathrooms, finished out in bright marble. Even standard rooms have baths and separate standing showers, good water pressure and temperature, and good toiletries. In my 4 years of consulting, I have never taken toiletries home to use while not traveling… until now. This soap is so good I have literally hoarded like 25 little bars of it to continue using.
The SERVICE: 5 stars — The staff here are pretty great, mostly reserved yet extremely helpful. They have honored all of the small requests I’ve made, with a smile. I am upgraded constantly, most of them know me by name, and when I walk in for breakfast, I don’t have to say anything, they already know what to bring. Now, being a creature of habit helps a bit, but I never really had to ask for this service… they just do it… and they don’t accept tips!
The Bottom Line — If you have status that allows for free internet and discounted breakfast, this is a great place. If not, those incremental costs can be annoying and you should evaluate the GLO chain. If you are staying for an extended period, this place’s service is better than any other option you’ll find in Helsinki.

The rooms are nice, bed is comfortable. Just make sure you choose a room that is faced toward inneryard otherwise you risk waking up to alot of noice. Like the garbege truck etc. I prefere having breakfast at a local café since it wasnt that extra ordinare at the hotel.
We had alot of meetings during my stay and the staff was a little bit distured even though i had to pay extra to get a table at the lobby.

Stayed 3 nights during my first visit to Helsinki & could got have chosen a better spot to stay. The location is great, close to the water, wonderful restaurants & coffee shops nearby and conveniently located near shopping and downtown Helsinki.
The rooms are very spacious, meticulously kept and quiet for a restful night sleep. The people that work here from the front desk to the restaurant could not be more helpful. It is a bit pricey but well worth the money that you’ll spend. We took advantage of the restaurant for a delicious buffet type breakfast to start the day but if you want something lighter many café’s close by. Also used the exercise facility which is associated with a spa on the 8^th floor that had everything I needed.
This is a wonderful hotel & would recommend it!

Stayed one night July 11^th before flying back to Los Angeles. We had gone to St. Petersburg for 4 nights prior to our stay and they held our bags for us at no charge. The rooms were beautiful, staff friendly and efficient. The location can’t be beat! Would stay there on my next visit to Helsinki.

LOVE this hotel. They upgraded me to an amazing suite and are treating my like a queen. The room is pretty, clean and spacious. They have Molton Brown bath products in the room. Turn down service is amazing — a fresh red rose, yummy candy and bottled water. They goofed today on a small item, and I told them. It was no big deal. Well, they send a tray of fresh fruit, swiss chocolate and a big bottle of champagne on the house. This is what customer service is all about. I’d return here in a second! The location cannot be beat — central to shopping, the water and wonderful restaurants. I had dinner at Pure last night and it was delish! Stay at this hotel if you can. Contrary to the other poster, my king bed was a legitimate king, and the sheets are yummy. Also, they have free wifi.

Stayed at Hotel Kämp in January for 3 nights. The hotel itself is excellently located right in the center of the city and the overall quality is good. They claim to be a five star hotel but in practice I got a 3 – 4 star experience.
Disappointments:
— My king size bed was actually just two small beds pushed together under a single sheet so I was not able to sleep in the middle of the bed
— No free wlan.
— TV/​Radio system not very intuitive and was purely focused on trying to sell additional entertainment packages
— Actually any additional feature/​service came at an additional cost e.g. I paid 20 euros to use the steam room in the spa. However there were no showers outside the steam room and sauna, instead you had to walk past the spa’s reception to the men’s locker room to take a shower
— The hotel charged me for using the minibar although I had not taken anything from it. I guess there was some kind of auto-​detector which registered moving an item as a purchase (5 star service??).
— When returning to the hotel late one evening I was first greeted by a very serious security guard demanding to see my room key to prove I’m a hotel guest. I’d had preferred a «good evening, how are you» instead of being suspect to intrusion
What I liked:
— clean, quiet rooms
— good bathrooms with both shower and tub
— excellent location
— the hotel bar was good, seemed to be favored also by people not staying at the note
— overall, the atmosphere was peaceful
SUMMARY
— it’s a good hotel if you get a good deal. otherwise I would not like to pay a 5 star price for what would be a typical 4 star hotel

This is a good hotel in Helsinki, but not for other cities. My problems began at check-​in. There were ample rooms available, but they did not upgrade my room based on my gold Starwood status. Hotels have some discretion in giving upgrades, but with plenty of rooms available it makes business sense to upgrade customers.
The rooms were nice, but not fabulous. The service was attentive. My primary problem with the hotel is its value. For the cost, I expected a nicer room with turn down service. Additionally, the 10 euro charge to bring anything to my room was excessive. For example, the service charge exceeds a late night pot of coffee. Lastly is the laundry service. I paid over 100 euro for 1 suit, a few shirts and undershirts. That is robbery. Worse, most of my items were delivered a day late and shrunken. The hotel tried to stretch out the items and that was partially successful.
Helsinki does not have many high end hotels. Unfortunately, the Hotel Kamp is the only choice. I hope they treat me better next time.