Apart’Hôtel Citadines

This is one of the worst hotel customer service experiences that I have ever experienced. They have no respect for their guest or the time and money people spend on a vacation. I would never allow even my least favored person to stay here. The construction is ridiculous and the hotel staff refuse to care about their clientele.

Apart’Hotel Citadines is truly convenient, located just in front of Chatalet-​Les Halles metro stop… that means direct shot to and from CDG airport on the RER-​B train and easy metro access to the rest of Paris. It’s also cheap, I think I paid about the equivalent of $ 135 US per night. Breakfast is $ 15 Euro, I did not try it. I did do laundry which was $ 9 Euro for self service wash/​dry and includes soap. The rooms are clean and the kitchenette is fully stocked. I like the room itself, it’s spacious and comfortable. The front desk was also very helpful, English speaking and friendly.
However, I have two issues with this hotel. First, there are people loitering outside from dark til about 7:30 in the morning. While they are not dangerous, they are typically loud and some are drunk. So if noise bothers you, do not get a room which faces the nice square and fountain. Second, the ceilings and walls are thin, I can hear the guy upstairs moving his chair and walking around. I can also hear conversations of people waiting to get on the elevator. Maybe I lucked out and got the worst room in the hotel?
All in, I would still stay here again.

I was in Paris on business, stayed 10 days. The room was clean, stuff was friendly, houskeeping service great! Why 2 stars? beacause internet service was horrible!!! you cant even open your email. i had to go to some restaurant do get work done. For this money (300 €) –internet service should be excellent!!! oh, no international channels also. Only french

I agree with all the reviews. The hotel is clean and the staff is great. However, I had to live her for three weeks (was not vacation) and my experience was not radiant. If you need internet, it is terrible here, it was constantly timing out and I has to regularly leave to get work done. When i moved in, I was coming from an apt and had five suitcases with me. The staff watched me pile them on a cart and not a single person offered to help me bring them upstairs. Lastly, there is no room service! If you want to eat in your room, you have to go downstairs and get it. I personally wasn’t satisfied given how much they charge. Get and airbnb in the area, much better value and experience.

What an amazing hotel!
My partner and I recently spent a total of ten nights at this location, and we couldn’t have been happier.
From the moment we arrived, the front desk staff was eager to assist with our every wish. The spaces throughout the hotel are always perfectly clean. The sleek modern lobby and waiting areas are beautiful .
THE ROOMS: we were in a jr. Studio # 621
Again, the modern décor and layout blew us away. The bed was large and covered in fluffy blankets and pillows. A large modern bathroom added to the loveliness of our new home! The view from our room was breathtaking as well… Opening up to Fountaine de Innocents. Did I mention? Each room has a full kitchen! In the area are many supermarkets .
Everyday there is a breakfast downstairs that was included in the price of our room (I would make sure to verify). Don’t miss it!
It has everything you could possibly need or want. Tasty breads, cheeses, drinks, and much much more.
I know we will return, I hope it is soon!
Thanks to the friendly staff for making our stay just PERFECT
Another very thoughtful service they provide… Downstairs near the front door, there is an interactive weather computer that allows you to check today’s forecast. Near this high tech luxury, the hotel provided umbrellas for their guest.
Everyone should consider this hotel when visiting Paris!

This hotel is in a great location. Train station is very close by and so are all the main attractions in and around Paris. The use of the train makes traveling around Paris easier and fun.
The hotel rooms and elevators are small when compared to the US however they are of good size when compared to the European standards. Rooms are clean and equipped with a small Kitchenette. From desk employees are courteous and are always glad to help.
One thing I loved about this hotel was it places you right in the middle of the streets of Paris which otherwise can get missed if you are not looking. We loved to walk around the areas of the hotel and experienced some of the best times in Paris.

I love this hotel. It is in a great location and all of the rooms are great (come with kitchenette with everything you may need (but they do not have salt and pepper so bring your own). Has access to a nice small gym that is always empty. There are three lounge lobbies, and in the one by the front desk they have a coffee/​latte machine which I used frequently. Also, it started raining while we were staying there, and they had complimentary umbrellas that we were able to borrow which made it very convenient.
Very Clean! GREAT & AMAZING location! Ask for a room with the fountain view :)

Good or bad, I am a frequent visitor to Paris, France. I have been avoiding the downtown as I am tired of seen the same things and have been choosing a small suburb town instead, quiet, close to train and work, pretty much residential, nothing extraordinary. This last trip I chose to stay downtown since we were three travelers and researched to be close to train for airport and to my work. Despite the research the unknown was making me nervous but I was super pleasantly surprised how good this place was. The location? awesome! a few steps from the Metro and the train to the airport. Super easy and with your luggage. Smack in the middle of the action and situated on a walk only area/​square, no vehicles. Modern, clean and happened to get an apartment with kitchenette and sink that saved a lot of trouble and money on meals. What better than to have your own apartment, for a great price, quiet and make a dinner in the middle of Paris! sweet. The Staff very friendly, courteous and nothing chatty or intrusive. I very much recommend this and will head back any chance I get. Watch though for the fact that the taxi cannot get to the door and the breakfast is extra. Don’t worry though, there are plenty of restaurants and eateries and grocery stores in close proximity. There it is, my research and experience will serve you well and you can get to this without worries. Enjoy Paris!