Gepetto et Velos

Warning: DO NOT COME HERE WITH A NICE BIKE.
I came here on a Sunday desperate for a repair for a long ride on Monday– bad decision.
Upon arrival, I had separated my two wheels from the bicycle in order to fit it in the back of my car, and so I gave the mechanic my two wheels and my frame separately. The mechanic very carelessly leaned my frame against another bicycle, where it immediately clattered to the floor. none of the staff bothered to pick it up. They told us to come back in an hour and scotch-​taped my number to my frame (which peeled the frame’s paint coming off).
When I came back for it, I immediately noticed that the mechanic was not wearing gloves while handling the bike, and the white bar tape and seat had become quite grubby with black grease– no matter, I wasn’t going to be the kind of person to complain about that, so I just resolved to clean it up when I got home.
I had asked for a simple tube change and a checkup on my chain which had been acting up– this, plus a (useless) LED light, was charged for 57 euros.
We were in a hurry so I stupidly did not check the whole bike for dents or scratches because I figured that at least they would have been honest enough to tell me if such a thing had happened. But low and behold, upon arriving home and unloading my bike from the car, I discovered an enormous dent on the bottom of my frame near the wheel. The dent had literally bent the frame from its size, and along with it there came a whole lot of scratched and peeling paint. There was also a smaller dent up top, again, with scratches. We immediately called the bike shop and told them about it, asking if there had been a problem, and they denied the dent even existing, much less having made it. This in itself is an illogical response, because they must have noticed it even if they hadn’t made it (which they did), not to mention their was a nice set of grubby black fingerprints right by the dent.
There is no possibility that I made the dent myself. A friend very reasonably pointed out that to make such a dent, one would have to have smashed it with a hammer or dropped something intensely heavy on it, something I would have noticed doing, especially on the rare occasion that the particular section of the frame was exposed (the front wheel must be removed to do so). But, considering the nature of the two dents, it seems as though it was incorrectly clamped into a stand… Perhaps an honest mistake, if it had been admitted.
A good road bike is an investment, and lasts long if it is treated well… Mechanics of all people should know that. I’m not sure mine will last very long under such conditions, or even if it’s still completely safe to ride (some parts are made of carbon fiber), because now it looks as though the frame is about to shatter at any moment. I’m going back on Tuesday to speak with Anne Marie, who, from the reviews, seems a reasonable person (she wasn’t there Sunday) and I hope that she’ll do something about this.
Verdict: I won’t ever come here again, and I don’t recommend that you do if you have a valuable bike.

Les mauvaises critiques précédentes m’incitent a défendre Geppeto.
J’y suis allé pendant 3 ans pour mes réparations quand j’étudiais a côté.
Je n’ai jamais été déçu par le service ou la rapidité.
Les deux mécano sont très sympas et bossent bien. Le magasin dispose de tous les accessoires en cas de pépin.
Niveau prix les réparations né sont pas plus chère qu’ailleurs malgré le quartier, pour ce qui est des accessoires c’est un peu cher mais pas abusif.
Je recommande sans hésiter !

Geppetto, owned and run by AnnMarie, is a terrific place to rent a bike in Paris. We were just there and rented bikes for approxmatley 9 Euros/​day. They gave us tips on where to ride along the Seine and, more important, took us under their wing and asked us to do a cool night ride with more than 200 other riders in Paris late on Friday night. Sanctoined by the police, the night ride is perfectly safe and monitors keep cars out of the way. Annmarie went out of her way to make us feel welcome. Her assistant, Raouf, is also incredibly knowledgeable about bikes. Highly, highly recommend.

accueil misérable, prix élevés, bref, à éviter !

I popped in to sort out a missing bolt on my pannier rack. The girl was super helpful, friendly and speaks both Dutch & English. She tightened my brakes too. Very happy with the service.

Le seul et unique garage à vélo qui répare à coup de colliers en plastique. Tenue de la réparation: 2 jours. Service après réparation: aucun. La mauvaise fois en prime: «si la réparation (au collier en plastique) n’a pas tenue c’est que votre vélo est de mauvaise qualité».
A éviter à tout prix.

Une bonne petite adresse pour qui veut faire réparer son vélo, trouver des pièces de rechange et se voir prodiguer deux trois conseils par un vendeur sympathique !
Il y a également de très beaux vélos neufs ou d’occasion à vendre, et surtout des vélos hollandais devant lesquels je bave régulièrement… Dommage, je les trouve un peu chers et j’ai trop peur de me le faire voler ! Mais les prix sont les mêmes que partout sur ce type de vélos.