Mondial Shuttle

Booked Mondial Shuttle /​SARL NEGEV SHUTTLE since they come with baby seats in all cars. I paid in advance for a private one way shuttle from CDG to hotel in Paris for 64Euros.
From Airport:
My plane landed ~45 minutes early, I went out to waiting area and they were not there. I called the office, great English skills but very confused that I was early (i.e. it’s very clear they do not check flight status). Said it was my fault that I was early so I would have to wait an hour for pickup, offered a discount if I used them for return transportation. I had been traveling 15 hours and stated my disappointment that other shuttle services were there to pick up their clients from my flight. Was then told the driver had been on their way but stuck in traffic as there was an accident near Euro Disney. None of this was true — when the driver came he admitted that his pickup before’s flight had been late and then our flight was early.
To Airport:
Yes, I know what you’re thinking. Why would I use them again? I didn’t want to but also didn’t want to do a research project to find another company with baby seats and the price with discount was good and I thought it would be harder to mess up outgoing transportation. They exceeded my expectations at messing up… I called to book and specifically indicated I needed a baby seat again (even though they had all my info from my arrival pickup too). They arrived on time, this time with no baby seat. Great English speaking woman (again) suggested we hold the baby in our laps and driver would drive safely as it would take over an hour to bring out a sear /​another car. Not ok.
This company caused me stress on both arrival and departure. Very unprofessional and disappointing.