Office de Tourisme et des Congrès de Paris – Bureau Pyramides

Inaccurate incompetent indifference.
We had to go here to pick up our museum pass. That they had, thank heavens. Everything else they said or did was wrong.
For starters, the lady behind the counter said to put today’s date on the pass, which will be the first day it is valid. She said to put the 20^th. I told her it was the 21^st. She Ohhhh’ed and turned to her fellow employee — it was late morning, and apparently all morning she had been telling people to put the 20^th on the passing, making them valid for one less day than paid for.
Then we asked about a transit pass. She insisted the five day pass was what we wanted and we needed to go to the Opera metro station where a person would issue it. When I tried to ask why it was better for us than the ten ride pass, she was insulted that I would ask any sort of question. When we went to the Opera metro station, we had our questions answered and found out the costs were much more than she had told us and the ten ride pass served us better.
Then we asked for directions. Forget that story…
This is their «tourism» office???

Great little tourism office that’s centrally located. We came here to pick up our Paris Museum passes. Staff is knowledgeable, friendly, efficient. It was nice to sit in the air conditioned office to plan our next move rather than do it outside in the blinding sun and scorching heat.

Marie-​Christine, thank you for your exceptional customer service!
Not only did Marie-​Christine answer every question we had for her… our girlie needed the restroom badly and she offered us their restroom… inside locked office and all.
She also reminded how unsafe it is nowadays… very, very grateful for her help!

Terriblement décevant.
Un lieu vide, que des brochures commerciales.
On est bien loin d’un bon vrai office du Tourisme.
Franchement, né vous y déplacez pas, rentrez-​y si vous passez devant, mais je vous aurais prévenus, c’est la déception assurée.