Renaissance Paris Arc de Triomphe Hotel

The best hotel we have stayed in while traveling to Paris by far. Great staff! The staff is what puts this hotel over the top. Plus they offer all the Marriott perks.

J’y suis allé pour un anniversaire, la viande est parfaite ainsi que les frites faites maison !
Le prix reste convenable, je recommande d’être en Terrace un jour ensoleillé

Great hotel in a perfect location! Not too far from everything but not too close either so you have a little break from the crowds. The hotel is clean and modern from the lobby to the rooms. They also have an incredibly friendly and helpful staff and breakfast is great in the morning.
We stayed on the top floor in one of the rooms overlooking the Arc and Eiffel Tower. The balcony was pretty big and the views were fantastic at night. You could see the Eiffel light show and that was really neat. Great experience!

We stayed from 8÷9÷15 — 8÷12÷15. The hotel was a short taxi ride from the Eurostar train terminal and within walking distance to the Arch de Triumph monument. Check in was very fast and efficient. And the guest relations person who checked us in was extremely nice and friendly. The guest relations here are above the chart. One of the hotel staff even walked us down the street to point out where we could get bikes. I loved the attention they gave us and were very responsive to any questions we had. We upgraded to a deluxe double room and it felt very spacious. Unfortunately, the TV was way too far from the bed. We didn’t spend a lot of time in our room because we were on tours but the time we were there we were really comfortable. The view was ok. The furniture was modern and trendy looking. The bed was comfortable and the water had great pressure and the hot water got really hot. This was bonus for me. The towels were not super plushy but they weren’t terribly scratchy either. The elevators were very slow. We took the stairs many times to avoid the wait. We also had breakfast included. It was edible but not great. Overall, compared to other hotels I’ve stayed at this was a 4 star hotel.

They get some important things right, but a lot of things wrong, turning what would have been a four-​star review into a three-​star one.
The good: nice rooms but not extremely so, friendly front-​desk staff, good location near the Arc de Triomphe, good local dinning options from the two cafes just outside the door for a coffee and a croissant to the numerous restaurants around Place de Ternes for lunch or dinner.
The bad: air conditioning in one of two rooms didn’t quite work, a big deal on 95 degree days. Wifi that kicks you off every 24 hours. Broken door lock on the room. Housekeeping did a half-​assed job on cleaning our rooms throughout the trip, most irritatingly never re-​stocking glasses and not removing plates or cups. By day 3, we had zero glasses in our room despite me calling to get the situation fixed. By day 4 and with a second call, we had two mini-​bar glasses and yet still zero bathroom glasses. #incroyable When you clean the room have a standard checklist for the state it should be in when you’re done.
Though my favorite incident was with the concierge. We stopped by around 6:00 PM one night and asked for reservations at 7:30 PM. We gave them an idea of what we wanted and they said they’d call back with a confirmed reservation. No call came. We went down the concierge at 7:15 PM only to discover that the request had been completely forgotten. After waiting 10 minutes for him to slowly conclude with the guests in front of us, we told him what we were looking for. I think pointed to an area on the map and said «I think we’d like something over there» to which he replied with something like «oh, you don’t want to go there, those are the high-​end restaurants, the ones with Michelin stars.» Oh yes, I’m sorry, a putz like me wouldn’t possibly be sophisticated enough to go to a one-​star Michelin restaurant. So first you forget my request for a reservation and then you insult me directly. Talk about adding insult to injury.
Net/​net: if the place were anywhere near as efficient as it was friendly, I’d give it 4 to 4.5 stars. As it stands, it’s a bunch of nice people who run the place fairly ineptly.

This was a fabulous hotel, smack-​dab in the center of the beautiful city of Paris, only blocks from the Metro, Arc de Triomphe, the famous Champs-​Élysées and all of the sights and great street-​side cafés… The staff was amazing. From the desk staff to the housekeeping (the US housekeeping could take some training tips from the French – they came in our room MULTIPLE times a a day to tidy up and whenever we came and went it was re-​cleaned). I have never had such good service from a hotel in the states. Best customer service ever.
The room was large, modern; comfortable and with many fine amenities. The food in the dining room was excellent and the concierge service was extremely helpful for booking dinner reservations, scheduling tour guides, and getting a driver back to the airport, etc.
They had a wonderful buffet breakfast every morning for us in the dining room. Every time we came and went through the lobby we were greeted by polite staff with big smiles. It was refreshing to see such a high level of service from a hotel staff who seemed to really value their customers. We will be back in the future.

We loved everything about our stay at the Renaissance Paris Arc de Triomphe. From the minute we walked in to the hotel — very tired from a long travel day — we were greeted with courteous, friendly, super helpful service — and they didn’t make us feel uncomfortable b/​c we didn’t speak French! As a matter of fact, throughout our 5 night stay, we must have heard 5 – 6 different languages spoken by the front desk staff and concierge to accommodate different guests. The hotel is centrally located — you can walk to so many different places to shop/​eat and you’re also just a few minutes away from a metro stop. We stayed in a junior suite and it was absolutely wonderful — spacious, luxury linens, a lovely balcony, great bathroom amenities — not a single complaint. The hotel offers daily cleaning service and turn down service which was a nice surprise. My husband’s Marriott Elite status granted us free breakfast and it didn’t disappoint. From the usual continental favorites to french cheeses, croissants, fresh fruit, yogurt, eggs made to order. Should we be fortunate enough to visit Paris again soon, we will definitely be staying at this property.

Yay!
This is the fanciest hotel I have ever stayed at. I mean, it was located right by the Arc de Triomphe, there was a doorman, and an extremely luxe breakfast.
I actually stayed here for free, thanks to a year of staying at a Marriott for work. I’d saved up enough points to enjoy three nights here, and it was awesome. The rooms were huge (compared to the other hotels I’ve stayed at in Paris) and the bed was super comfortable. I loved the bathroom because it was so luxe and the bath was amazing. It always skeeves me out a little to take a bath in a hotel, but after a week and a half of exploring France and walking our feet to death, a good soak was more than welcome.
As a Marriott elite member, we were greeted with a snack and champagne, which was so lovely. The amazing breakfast was also complimentary. There were pastries and baguettes and hot food (sausages, potatoes, roasted vegetables, etc.) and you could get eggs to order. There were several types of juices and an array of baby-​sized jars of jams, honey, ketchup, and mustard (several of which we took as «souvenirs).
The lobby is beautiful and if you’re lucky enough to get a view of the Arc de Triomphe, then you’re in for a treat. The staff are extremely friendly and kind and they remember you, which is both creepy and an incredible show of hospitality.

I have very mixed feelings. Hotel is central, staff very nice, modern look and feel, bed very comfy, so far for the recommended part.
BUT, for 430 Euro/​night I expect at least free internet. I expect to get a table in the hotels restaurant — which was not the case in the more club and party style restaurant/​bar. I expect a room with all comfort, including the small details, curtain should work, enough plugs around the bed should be there, bathtub instead of shower only, breakfast should offer more than watered eggs and two sorts of cheese…
So overall not more than 3 stars for me, would not come back.

We stayed at this hotel after reviewing many different hotels in Paris. The service was very good and everyone greeted us with a smile. The room was very good looking, clean, and of good size (we were afraid that hotels in Paris can be small). The location was very good — we were right next to Arc de Triomphe (walking distance) and were able to Taxi to most famous locations such as the Eiffel Tower in under 10 minutes. We stayed at this hotel for 4 nights and loved every night of it.

Just now leaving for Amsterdam via the train after spending 5 wonderful days and nights in Paris at the Renaissance Arc de Triumph Hotel. The hotel was fantastic! Our room overlooked Rue Wagram on the 6^th floor and was spacious, comfortable and super quiet. Our windows faced the street and were soundproof as were the walls, enabling 5 great nights sleep and comfort. The daily breakfast was awesome and included everything under the sun. The entire staff was friendly, courteous and couldn’t have made our stay more enjoyable. Lastly, the location, right down the street from Arc de Triumph and a 2 minute walk to either metro Ternes or a 5 minute walk to metro Etoille made the location perfect. We would stay here again and again and would strongly suggest that you do the same.

Very nice staff. Good location. Starbucks is just down the street. Rooms very modern. Breakfast was free and good. The only problem was the internet was down our whole stay. While the staff did offer use
of their computers, still a little inconvenient.

Since our usual Paris hotel — Marriott Champs-​Élysées — was booked, I turned to Trip Advisor /​Yelp for a little help finding something for the past 3 nights. Here are my thoughts:
Let’s starts with the good, shall we?
* Location is excellent — near the Metro, the Champs-​Élysées, parks, and good restaurants.
* This property is on the newer, more modern side (as compared to Marriott Champs-​Élysées)
* Staff is friendly.
* Rooms are a good size for Paris.
* The small balcony was a nice surprise.
Now, unfortunately, it’s time for the bad…
* At the rates this hotel charges, I expected much better service. Instead, when I tried to reach the concierge, the phone would ring and ring. The actual concierge desk was understaffed and we always had to wait a while to be helped. Check out was a production since there was just one person trying to attend to a long line. Obviously this hotel is trying to cut costs by cutting staff.
* Housekeeping was just okay… on one day they didn’t show up at all and we had to call them when we returned to our room around 4pm. Trash wasn’t emptied daily, nor were floors cleaned regularly.
* There were small issues with our room: shower head leaked randomly throughout our stay, and quite a bit, coffee machine broke down, carpet was dilapidated and dirty (this bothered me quite a bit).
* And finally, note that engineers /​housekeeping sometimes don’t bother to knock before entering. This happened multiple times so we started putting on the safety lock, even during the day. Scary.
Upon bringing these issues to the attention of management, apologies were always given and attempts were made to rectify the situation, sometimes they were able to fix things (coffee machine) and sometimes they weren’t (carpet). But honestly, at the rates this hotel charges I wouldn’t expect these issues in the first place.
The Bottom Line: I have no plans to return.

Excellent location. You can walk to the Arc and Champs Elysees within minutes. Service is good too except they don’t let you extend the check out time. Wifi is very slow and sometimes even no wifi. Restroom design is not very good. You will get the floor wet whenever you shower or use the sink. But overall, this is a nice hotel.

Great hotel — Modern, but not too pretentious, clean, and really attentive and friendly staff! Best hotel we’ve stayed at on our recent Europe trip. Would definitely try to book this hotel if we’re ever in Paris again (got it through a priceline deal).
Location is really good, between the Ternes and Charles de Gaulle — Etiole Metro stops. The staff speaks perfect English. Many of the customers we overheard in the course of our stay were also pretty clearly American. The staff is really nice, and appear sincere. Very helpful, although we didn’t need their help too much — probably should have, to make dinner reservations (a must, we’ve learned, for some of the better reviewed restaurants — Unilocal working in Europe! Whodathunkit? Wish we used Unilocal on our last European vacation!).
Rooms are spacious with modern appointments. Well decorated, and again very clean. Bathroom was also spacious. They provide slippers! The bed was very comfortable. No free room wifi/​internet, which was a bummer, but nice strong and fast signal in the lobby.
I guess it ultimately depends on the price you get for your room — we named our own price via Priceline, but would definitely seek this place out again. It’s rated as a 5 star hotel on there, and my wife and I very definitely agree. So I give it 5 stars here as well.

This hotel is located in a very convenient location. Close to Metro, restaurants, Champs Elysées, the Arc, etc. Rooms were comfortable.
Best of all, I was able to contact the concierge prior to arriving. Cedric and Chloe followed up with my requests for restaurant reservations diligently. They also followed up on a lost item we had to ship from our Lyon hotel to the Renaissance, they logged all the delivery information in a log book for follow up.
The staff in restaurant made it a point to remember our names each morning that we arrived for breakfast.

I stayed at the Renaissance for one week in October 2012 and it was the best vacations I have ever had. I chose the hotel because of Marriott Reward points but would recommend it to anyone whether they get the Rewards benefits or not. While the hotel wasn’t the most plush hotel that I have stayed, it was overall my best experience.
I speak marginal French and made every attempt to communicate in the language as best I could. The only employees who didn’t speak good English were the housekeepers.
My favorite employees were the bellmen. They knew I was a female traveling alone and I felt they made every attempt to look out for my best interest. They mapped out everywhere I wanted to go and helped me plan my week. «Don’t go to Versailles on weekends — too many people — or on Wednesdays — too many school children… Get to the Louvre and Orsay when it opens or it will be too crowded». They even directed me to where they would meet their friends for coffee and macrons so that I could have an authentic French experience and even told me how to carry my purse to avoid pick pockets.
I ate breakfast in the restaurant every morning (comp breakfast with Platinum status), and it was delicious. I think the price is a bit steep if I it wasn’t free (around 20 Euros). Buffet is a big meal which is odd for France. Full spread of meats (including smoked salmon), cheeses, pastries, oatmeal, egges, etc. The one thing I learned, if you like Starbucks coffee, don’t order Café Americanne — it was too weak for my liking.
My room was on the top floor on the back side of the building. While there was no view, it was very quiet. I had a king-​sized bed, good sized desk, modern chair, very nice bath including robe and slippers, and a small refrigerator that doubled as a mini bar. There were ample drawers and a small closet: plenty of room for a woman who over packs. There was a small safe, enough for an ipad, jewelry and cash.
The bed was very comfortable and consistent with what I expect from the Marriott — Renaissance chain. The housekeeping staff brought me foam pillows very quickly upon request. The room was always very clean and I had no problems with anything missing.
I didn’t use the exercise room because I walked so much during my trip, but it was a full gym with complimentary cold beverages. There was a staffed business center who helped me print up some documents that I needed. They were very helpful and went over and above the call of duty.
If you want a hotel where you can get an authentic French experience, this is not the hotel for you. The majority of the guests were American, particularly those on business travel. However, the Renaissance Arc de Triumph filled the niche I needed, which was a safe, clean and upscale hotel with easy access to the metro stations.

We loved everything about this hotel… from the time we checked in until our departure 8 days later. The «navigator» was an amazing help, the restaurant service was amazing… especially the hostess Meng.
Definitely a place I’ll repeat.

This is probably the consistently best hotel in which I’ve ever stayed. The staff is outrageously courteous, attentive, funny, witty, charming, and informed. The hotel is chic and modern but comfortable. Most of the rooms have a great view either of the Arc de Triomphe or of all of the Paris roof-​tops below, and the penthouse suites have a view the whole way to the Eiffel Tower in the distance. The rooms are spacious (rare in Europe) and thoughtfully appointed and laid-​out. The breakfast buffet has something for everyone. I really can’t say enough about this hotel… we stay here every time. It’s also no more than a block and a half from 2 different Metro lines, and because it’s on the edge of a neighborhood where people live, there are tons of real Paris bistro’s within easy walking distance.

Wir waren im Oktober dort. ein größeres Zimmer zur Hauptstraße. Die Fassade ist schön recht cool. Der Service ausgezeichnet, jeden Abend lag etwas zum Naschen und sonstige Kleinigkeiten auf dem Bett. Das Zimmer ist mit allem ausgestattet was man braucht, KühlschrankEspressomaschine.ipod-Radio (also nicht vergessen).etc.immer wieder und die Metro keine 100 Meter vom Hotel entfernt. Der Concergie ist bei allem behilflich. Aber: Echt teuer der Spass.

dodo king size, p’tit dej’ king size, kiff king size.

Wir wohnten während unseres Kurztrip nach Paris in dem Hotel Renaissance Paris Arc De Triomphe was sehr zentral gelegen ist und nur wenige Gehminuten von der Avenue des Champs-​Élysées und dem Arc de Triomphe entfernt.
Das Hotel ist ziemlich neu und wurde im Mai 2009 eröffnet.
Die Ausstattung ist modern, die Zimmer sind geräumigt und alles macht einen sehr sauberen und gepflegten Eindruck.
Der Service war sehr freundlich und hilfsbereit.
Die Preise sind für Pariser Verhältnisse normal und bewegen sich zwischen 340 – 400 Euro pro Nacht ohne Frühstück.
Das ist nicht preiswert, aber die gute Lage und der sehr gute Service im Hotel entschädigen etwas dafür.

Fabulous hotel! Spacious and immaculate rooms. Staff was warm and friendly. Service was superb. Minutes away from two different Metro stops.
Can’t say enough about this fine property!

Very nice contemporary hotel, walking distance to the Arc de Triomphe (I could see it from my room). Great restaurant Makassar is in the lobby. Great breakfasts, great location overall, loved staying here…