Sixt

A fuir !!!! 45 mn d'attente ' les ordinateurs ne marchaient pas, puis les TPE ! Petite citadine demandée, un gros suv donné ! Voiture louée du 25/04 au Lundi 26/04 : reçu un document comme quoi la voiture a été rendu le Mardi 27/04 à 9H30 ???? Payé au départ 76 euros avec 500 km inclus : facture reçue avec 311 KM de plus non effectués !!!!!! SCANDALEUX !!! J'avertis les associations de consommateurs !!!!! Exige le remboursement !! Personnel incapable !!! A FUIR

Rented a vehicle from Sixt in France and drove it for four days. Returned it to the recommended Paris drop-​off but no attendant was there, even though normal business hours. Inspected the car carefully, parked it in a Sixt stall, and used the facility key drop. Received an emil a month later that said the car had a 4 cm (very small) scratch on the rear bumper and it would cost $ 760 to repair. My insurance provider paid it, but only after several months of communication by me with Sixt, their lawyers, and my insurance provider. My insurance provider was not happy with this obvious rip-​off and told me that this had happened to them before with Sixt. Avoid this company.

We rented a car from Sixt from their location at Toulouse-​Blagnac Airport in France. They upgraded us at no additional charge to a brand new BMW with navigation system built in. We loved the car, we loved the service from ease of check in to return of the car everything was perfection. We also used Sixt in Ireland picking up at Dublin Airport. They upgraded us to a BMW again, almost brand new and a fabulous car. Trouble free check in, great return absolutely no problems. I am a true fan of Sixt and will try to use them for all my car rentals in the future.

Je né louerai plus jamais un seul véhicule avec Sixt !
J’ai reçu un bon de surclassement, qui me donne droit à un véhicule de la catégorie supérieure. J’effectue la réservation et le paiement sur internet: arrivée sur place «ah ben non madame ça né marche pas, ça». La raison: le bon n’est pas cumulable avec les «promotions et offres spéciales». Et le paiement sur internet est considéré comme une «offre spéciale».
Passons sur le manqué d’amabilité de la personne au téléphone, l’impossibilité de joindre une agence particulière par téléphone, et surtout l’absence de numéro de service client gratuit, ce qui est pourtant illégal !
Vraiment un service client déplorable…

So while in France we thought it’d be nice to be able to carry us and some of the in-​laws all in one car. So we reserved what the French consider an enormous car, a seven passenger van. We land in the freezing rain and I hustle out to get the car.
A stick! This is one of the richer nations of the world. It’s also a nation where rain, and snow and ice are common. And this is a van! About the homeliest vehicle on the planet. But we’re in France and I guess even homely drivin’, slippin’, slidin’ renters want to shift their own gears. OK I can use the practice.
We head out of our first long trek and it’s time for gas. Hmmm. Nothing on the fuel gauge, nothing on the key fob, nothing on either side of the fuel door, no gas cap at all, no insignia on the rear that means anything. Guess it’s unleaded.
Wrong guess. An hour down the road we stop to pee and the car won’t start. It’s freezing cold, the wind is blowing and it’s an hour before dark. Tow truck guy confirms nonchalantly, «It’s Diesel».
Wonderful! Now it’s a tow truck to his shop, half a dozen frantic calls to the rental agency, nearby hotels, train stations and taxis. Then a taxi ride to the hotel, a quick night’s sleep, inconvenience my nephew for a 45 minute drive the wrong direction to pick up a replacement car to drive another 4 hours to our original destination.
We got it figured out and Sixt got us a new car but it would have saved them damage to their vehicle and would have saved us an extraordinary amount of time and aggravation if they had just put a «Diesel» sticker on the car.

Accueil parfait, prix abordable et une large choix de voiture. Rien à dire mais tout est parfaite.