Marion Heurteboust

My unfortunate experience with this photographer was with the wedding of my son and daughter-​in-​law. After four months of inquiries about the pictures through emails and phone calls, all communication came to an abrupt halt on her end. Phone calls were not returned, emails were ignored, plans for Christmas wedding pictures were ruined. Eight months after the wedding the pictures were finally delivered in an email with no apologies for the unreasonable delay and no justification for her dismissive behavior. I understand that people get busy and possibly overbook what they can handle but a true professional would decline a wedding assignment knowing they can’t deliver quality service. And a true professional when finding themselves in an overbooked situation would contact the client and set expectations rather than leaving them in the dark by ignoring them completely. Marion is a creative and gifted photographer and the pictures were beautiful but I cannot in good conscience give a rating above one star based on the anxiety and distress suffered during those long, unsettling eight months. In my opinion, professionalism far outweighs talent when choosing a photographer for one of the most beautiful, meaningful occasions of your life and therefore, I cannot recommend Marion to anyone.

We are a French American couple. I can say with full confidence I have never dealt with someone so unprofessional and almost impossible to get in touch with. She ignored my wedding planner and I for months after my wedding. Received the first set of photos after more than 5 months after our wedding and a month later I still have not heard back regarding some further edits we want to our photos.
Would not recommend for weddings.