Kinsealy Pet Store

Can I buy a star ?? 5 stars is just not enough !!
Firstly the shop is amazing — like a cross between a mini zoo and a great pet supply shop. They have stuff for all sorts of animals and can give you some really specialised advice.
The staff here are like a family — each one nicer then the last. They are so friendly, helpful and knowledgeable that I continue to shop here even though I am now on the other side of the city. I bring my nephew a lot as he adores all animals and gets to see all sorts — last week they had some tiny new born bunnies but each time I visit there is something new and interesting (from talking parrots to meerkats)
I have had two stand out experiences here over the last year — the first was when i stupidly lost my keys. I was a bit distracted as I had a 3 year old with me and when I got home couldn’t find my keys anywhere. I called the shop and they ran off around the store to see if they could find them — unfortunately there was no sign of the keys but they told me if I hadn’t found them by closing time to call back and they would go through the CCTV footage to see if I put them down anywhere. Really above and beyond ! (tuned out my nephew had hidden the keys in the vegetable basket)
The second stand out experience was last month — my little sausage dog has developed an allergy. I messaged the shop through their Facebook page and they replied looking for my number. They called me and spent ages on the phone talking me through all the options I had to treat him. They had so much practical advice and treatments that had worked for similar dogs — the guy who called me sounded so genuinely concerned about the dog and really wanted to help me.
They are just fantastic and if you have pets or even are just interested in animals and want a little look around this should be top of your list — TEN STARS

The bestest pet shop i’ve ever seen… it is well stocked with a wide variety of animals and feed/​bedding etc. the staff are extremely friendly and knowledgeable! I love this pet store… my only issue is… the distance away it is from my house.