Sixt

I have to say after reading reviews here as well as other websites I was nervous to book with Sixt. We arrived in Dublin and spent two days in the city before picking up our car at the airport location. We took a cab and he dropped us off at the actual rental office, not the airport so we didn’t have to use the shuttle. We immediately got in line and it probably took us about 15 minutes to get to one of the customer service desks. I had pre-​booked and pre-​paid for the car, it was pretty expenisve ($ 600) for about 7 days. We got our car and our GPS and I added on wi-​fi when I got there (which I never got charged for… bonus!).
We had to wait about 20 minutes for our car to be ready. When it came around it had a giant dent on the passenger side, but as a plus we figured if we caused any dents it would be fine. When we checked over the paperwork there was no mention of it on there so we added it. When we tried to give the paper to one of the guys working the parking lot, they weren’t interested and we kept it instead.
Throughout the week that we drove the car, the GPS worked flawlessly and found every location we put in. Also the car wi-​fi was a good add on. Sixt also will charge the M-​50 tolls when you return the car, which is nice to not have to worry about. When we returned the car there weren’t any issues and we made sure we handed back the paperwork showing the massive dent. There were never any charges added to my credit card.
Overall, renting from Sixt was a good experience.

Beware when renting a car from Sixt at the Dublin Airport. We spent 3 hours trying to rent the car we reserved online with car
. They wanted an exorbitant fee for insurance. Even if we purchased collision from car
, they will not let you take the car you reserved without paying their insurance as well. Rent a car from Dooleys instead.

So picture this: you have just flown overnight from Boston with your one and a half year old child and you get to the rental car desk. You are with your wife who has diligently obtained one of the few credit cards in existence that covers your rental insurance in Ireland the card is in your wife’s name you are going to be the driver, your wife, living in Boston has only an expired drivers license but is present with her valid passport and photo ID and credit card.
NO!
Sixt will not rent you a car unless you pay for their insurance because A) you would need to provide written proof that the card covers you (an offer of a collect number to call to verify this is not acceptable) and B) the person who is driving needs to be the one with the credit card.
So you have to pay twice again the rental cost of the car you thought you were going to rent…
So if you think the reasons they had for preventing me from renting from them sound Valid please know that I went over to Budget Car Rental the next day and did the same thing and there were no issues at all whatsoever.
The agent at Sixt acted like I was trying to con him into giving me a car. I’m 36 years old I’m an engineer and have traveled all over the world and have never in my life experienced such an attitude from someone I’m trying to participate in business with.
Sixt owes me an apology for treating me like a criminal instead of a valid customer who entered into business with them in good faith and for putting me through unnecessary hardship.
What’s worse I had already paid for the rental! It was shocking!
My young family ended up standing outside the airport like refugees waiting for family to pick us up, I was embarrassed for my country in front of my wife and thankfully my unknowing but freezing cold child.
To Sixt:
Shame on you Sixt you should move the x in front of the i and then change it out for a h then call it a day. I hate your company I will never rent with you again nor will I allow any member of my family or friends to rent with you again. You are a disgrace. I wouldn’t even give you advice on how to improve your service because I hope you just go out of business I wish only poor luck and torment on you.
To any perspective customer reading this review:
Go with budget they are better and from past experience make sure you have a card that specifically covers you in the Republic of Ireland for damage to the car. Budget however do not require written proof of this.

Rented a car from Sixt in Ireland with pick up a Dublin airport. They upgraded us to a new BMW which we loved. Check in was a breeze, no problems throughout the rental, and the return was quick and easy. The shuttle bus to the terminal was always right there, never had to wait. Also rented from Sixt in France with the same experience. Sixt is my new favorite rental agency,

Sitting in the Dublin airport as I compose this. Sixt took our reservations, through orbitz and now has no car for us. Have been up to the counter a few times and have been told different stories by different agents. Overbooking and delays are one thing, but dishonesty shows such a lack of integrity.
I am very disappointed with Sixt in Dublin airport.
Update 3 hours later: now they required us to buy an ‘optional’ insurance package or they wouldn’t lease out the car. An agent basically admitted this bait and switch tactic is what they do to make their cars appear to be a good value on websites like Orbitz.
One more Update: another 2 hour later. After one more hour of waiting in the pick up location (4 in total), Sixt sent us out to enjoy Ireland. Total invoice was 2 times what they had quoted us on Orbitz.
The GPS I had rented stopped working after about an hour and would not take any more charge. Calls to Sixt went un-​answered and Voice mails were not returned. Only after Orbitz contacted them directly did we find that Sixt Dublin would only exchange the GPS in their airport facility.
The car drove fine, but the entire experience with the company was so bad I was very surprised and I would strongly advise against this agency for car rentals.

After all of the hidden fees, charges and tricks with the CDW, the actual car rental from the Dublin airport was 4 times the amount quoted when I booked online.
You can waive the overpriced CDW if you have a «World» Masterdcard, because Mastercard covers it. SIXT’s trick is, «yeah, but, you have to leave a 15,000 euro cash deposit.»
BEWARE

I’ve used these guys once… it did exactly what it says on the tin… the car rental bit not the sixt bit, no idea what that’s about!

The wackily named Sixt Car Rentals used to be the well-​known, much used, and universally maligned Europcar. I’ve rented 2 or 3 cars with Europcar over the past year, and generally thought the price was OK, the cars were shitty and the service stank. But the shiny new orange Sixt signs aroused my curiosity. Although I haven’t yet rented a Sixt car, I can tell you the following:
1) The staff are the same. There’s not enough of them at busy times. The waiting room is too small.
2) THERE IS STILL NOWHERE TO PARK. I don’t know about you, but when I return a rental car I like to drive it into a proper spot, rather than having to nudge my way up onto the kerb whilst avoiding busy Baggot St traffic.
3) The prices haven’t changed much. I checked my receipts against the Sixt website. As always, look out for specials (which Europcar always did well).
4) The vehicle fleet is getting better. I’ve seen some newish Golfs and Clios being rented as opposed to the tired, battered fleet of Ford Focuses (maybe Foci???) that Europcar used to have.
Hertz on South Circular Road is a pain in the bum to get to, but it would still be my first choice for car rental in Dublin.