Duff Discount Cycles

Writing this new review of their store in Omni Centre, Dublin 9, because as far as i am concerned service there has considerably improved. That’s since my first & last negative review. It seems, once the store parted company with the technician i had experienced difficulties communicating with after buying my bike, there’re no difficulties anymore. Also wish i was a more technically savvy cycler to eliminate the need to bother my dealer with ‘smaller’ issues. No need to go into specifics. It’s about overall service, one’s satisfaction with it. Like i mentioned in the first review, owner Frank was a stand-​up guy throughout my past trouble anyway. When he personally oversees proceedings, things get fixed, maintained & looked after. So, Duff Cycles comes rather recommended this time.

Come here prepared to spend some time, if you are serious about getting a bicycle.
This is heavily based shop on Giant branded bicycles. Which is quite good, but variety is always better. Choice is better.
I was buying road bike, just to let you know.
Staff is supper friendly, helpful, not as professional as I hoped, tho. They gave me two bicycles to try out for as much as I needed on my visit. This helped a lot choosing a bike.
When I said not as professional, I didn’t mean not professional at all. They gave me very good advises on how I have to know, if the bike is right size and all, but they didn’t bother measuring my inside leg length, which is big tell when choosing a bike. Then, I was advised to pick larger size and that opinion was based on staffs personal experience, but it was wrong advise as my body is a bit different from his, so advise was wrong.
Second very important aspect of shop is there price. Price they offered to me was quite reasonable, but they offer only one free service. This is bad. Few phone calls around town and found at least two bike shops offering same price, but with two years free servicing plan. Bring your bike as many times as you want for adjustments and fixes.
My advise is not to buy a bike here. Unless you get some best deal out of all.

Have bought 3 bikes here and many accessories and paid top dollar but had a problem with a service on my bike here last week. Firstly the bike was in for a month to repair something small, after many phone calls and calling to the shop on numerous occasions I was charged € 145 to replace a brake disk and fix the brakes.
I argued with the assistant at length about the price and was told that was the price, € 70 for the labour and the rest for the part. I needed the bike for work the following day so I had to cough up. I will never darken there door again I have spent a good few grand over the years here and I have to say they were unbelievable. I would never recommend them to anyone again. I think they still think the tiger is roaring with the prices they charge, they are Taking the piss with their service and prices, go somewhere else, I will be.

Having taken various sales courses in my day, the main salesman in here is as good as they come. Extremely helpful and friendly to deal with. Lovely layout to shop and very clean and approachable. Will return.

Duff’s in Omni Park Shopping Centre is the larger of the two Duff Cycles shops. Still not a huge amount of racers or fixies or anything, but a good range of roadsters and mountain bikes, kids’ bikes and whatnot.
Though if you have any type of bike and you’ve bollixed the axle or whatever, they’ll fix it for you. They’ll fix most anything. Your friendly local bicycle shop.
I have so much faith in Duff’s that I bought my current everyday bike there. I’ve broken the rear axle, the front mudguard is held on with a cable tie and I rather stupidly cracked the chain-​guard within weeks of getting the bike (it’s been held together with electrical tape since), but it’s still going nearly three years after I bought it. And I’m going to use it to cycle to Galway in the morning. Such is my faith in the old girl.
So Duff’s in Omni Park, for bikes that will last through whatever crazy travails you put them through.