Florenceforfun

I took a trip to Prague and Munich this weekend with Florence for Fun… what a mistake. First of all, the trip was extremely under capacity, so like any uncaring business focused merely on profits, they downsized all of the accommodations. Typically they just cancel trips that don’t sell very well — it happened to my friends who tried using them to go to Paris — and I was thankful that they didn’t cancel it at first, but once I boarded the mini-​van sized bus, I was thinking desperately regretting my decision to book. The bus was tiny, so naturally the seats were one on top of another. I am 5′ 8″ and my knees were pressed against the seat in front of me. Perhaps this would be okay for a couple hour long ride to Cinque Terre, but for a 14 hour drive to Prague from Florence… unacceptable. Not only that, but there must have been no suspension in that bus. I felt EVERY bump in the road, and a few of us were nauseated by the time we took the first stop. One girl vomited on the bus about one hour into the ride. The bus was advertised as a «private coach with a DVD player and a bathroom.» Although it did have a DVD player, a bathroom was no where to be found. This was a big issue for me — someone who uses the bathroom often and would have liked somewhere to retreat in the event that I did get sick. This is also false advertising. At this point, I wrote Florence For Fun telling them about my disappointment. I also inquired why they falsely advertised this trip. It has been about 5 days, and I have still received no response. Another woman on my trip texted and Whatsapp messaged the female owner directly, who has a terrible attitude every time you visit their office, because she too was angry and nauseous from the ride. The owner read the message (read receipts are a part of whatsapp), and did not reply. This alone was enough to make me want to catch the next flight back to Florence, but it gets worse. Neither of the hotels were what was advertised online or in the pamphlets. I will say, the first hotel in Prague was very nice so I cannot complain about that, but the one in Munich was TERRIBLE. I could go on and on about why that hotel was awful, but I’ll save that for a Hotel Fidelio Unilocal review. The tour guide, Jared, was amazing, which is the only reason I did not catch a flight home, but I was totally uncomfortable the whole trip. NEVER AGAIN will I use Florence for Fun and I highly recommend you use another company like Bus2Alps if you want a pre-​packaged trip. I have not used them, but I have heard nothing but positives. Stay away from Florence for Fun, for your sanity!