NH Porta Rossa

We stayed at the Porta Rossa in November and it was outstanding in every way. The service is exceptional, location is perfect — close to everything and ambiance is gorgeous. Historic with a twist of modern conveniences. You won’t be disappointed. Can’t wait to return! Five star!

Location, location, beautiful location! The hotel rooms are modern and well-​designed while the old exterior includes a tower dating to the thirteenth century. The breakfasts here are superb as you will find yourself lingering for one more coffee before starting your day. The hotel is located close to the river and within walking distance of everything you would want to visit. So, off to the Duomo or Uffizzi Gallery! We especially liked walking over the Ponte Santa Trinita to the Boboli Gardens and beyond. I need to mention that the staff was wonderful throughout our stay. My favorite hotel in Italy! Hope to be back someday…

This hotel is located in the center near the river of Florence. A fabulous hotel and beyond exceptional service. The premium xl has a balcony but faces inside. No problem as it’s still a semi private balcony and great for late nights. The hotel treated us with Gatorade after our run and snacks. Chocolates and champagne. Absolutely wonderful and I wish we could stay at an NH the entire stay in Italy. Beautiful breakfast and dining area. Oldest running hotel in Florence with modern design which incorporates the original building and features.

This hotel is gorgeous, and perfectly situated for walking to all of the sites, food, and shops you could want. We stayed here at the end of our first trip to Europe and treated ourselves to a Deluxe Junior Suite… It’s simply humongous. I think its larger than my entire apartment in upstate NY. The lobby in the hotel has some beautiful stained glass work, and wandering around it’s easy to find more stained glass, frescos, and marble details.
The staff has been accommodating, kind, and helpful. The small touches are lovely, chocolates brought to you each night before bed, a gentle reading light over each sleeping area, etc. reception is eager to offer recommendations and suggestions if you haven’t planned anything yourself.
The breakfast offers more than enough options to satisfy someone w/​different tastes (with lovely cappuccino, and even champagne). Everything is clean and bright (which is a pleasant surprise in one of Italy’s oldest hotels), and the huge windows with internal panel shutters help you feel like you’re getting the authentic Firenze experience.
The only downside (and not in control of the hotel itself), is that it’s easy to hear loud ruckus in the street as other visitors to Firenze make their way home after a late night.

LOVED this hotel!!! It was spacious, clean, charming, unique, modern although in such a unique, gorgeous building and THE STAFF… SO beyond nice, helpful and genuine to the visitor experience. We literally want to come back to Florence and this hotel just to have a chance to hang out with the staff again – always helpful, smiling and great energy with a passion for what they do and Firenze itself.
Fabien (bartender): Amazing! We had wonderful late evening chats with this classy friendly and fantastic bartender, delicious drinks and appertivos, really made our stay sooo memorable! Every night we would come back to the hotel and have a night cap or a chat with him and it really made our stay better!
Valentina (front desk): lovely, kind, helpful and made our stay better with her recommendations!
Anna (front desk): so patient with all my questions! Helpful, adorable, knowledgeable about Italy and very sweet:)
Marco (manager): hello! Where can you go where the manager will sit with u after his shift and answer all of your questions about the hotel and Italy?! Made our experience even more personal! Very friendly.
Highlights of the hotel are below, little things that were different from our hotels in Rome or Venice. (We are a mid 30s couple, 2 doctors, from California and wanted to have good food, decent tours and a genuine feel for Italy…)
Few points:
–iron! There is a room where you can iron your clothes (no other hotel we were at had one)
–hot water, always with great shower pressure and standard shower size
–soft, clean wonderful sheets (not hard stiff bleached like everywhere else we stayed)
–vaulted ceilings
–quiet, slept like babies
–room cleaned very well and chocolate left at the bedside! Yes!!! Our things were just as we left them and orderly, safe
–spacious shower with handheld shower too… and not complicated with 20 buttons/​handles
–so clean
–quality furniture, amazing bed!
–robe, clean soft
–tv was just the right size
–great mini bar and a coffee maker in the room
–great bar, open late and so convenient for your before or after dinner cocktail
–excellent internet wi-​fi
–doors were solid, heavy so very quiet rooms
–never had to walk more than 15min for anything… or attraction or restaurant or even the SMN station, perfect! Literally 5−10min in any direction to our top sites: central market, duomo, 2 main plaza squares, Uffizi, excellent shopping, main bridge
We stayed in room 505 and you will NOT be disappointed! Don’t go all the way to Italy and stay in a teeny room without sleep and end up ruining your day of touring because you are tired and grumpy from a bad hotel… You have to stay at NH Porta Rossa :) trust us!!!

Great location, great hotel, nice staff and comfortable rooms. The hotel is located downtown, walking distance from everything! The staff is very nice and very accommodating. Free internet and the breakfast is very nice! I definitely recommend it for your stay in Firenze!

This was probably my favorite hotel in Europe! The rooms were HUGE. We booked the deluxe, but they upgraded us to a junior suite. It was divine. The shower was amazeballs and there was a soaking tub. The bed floated in the middle of the room, tall ceilings, oversized door frames that made the place look grand, and even stylish little chandelier dangling by your bedsize. The breakfast was delish too — scrambled eggs, bacon, croissants, juices, yogurts, fresh fruits, they had even juiced up some healthy drink with kale and all that — for those that miss your juice diet. The location is great too, you are right in the middle of the action. Walking around outside the hotel, I would literally see a beautiful sight at every turn. It was fairy-​tale like.
The only reason I knock off 1 star was that even though they had free wi-​fi, you had to pick up a username and code at the front desk. It was unlimited, but each username/​pw combo only allowed you 100 MB of data which was so annoying if you make international calls, or any calls, over wifi, you keep getting cut off due to data restrictions. If the internet is free, and the pws are unlimited, why is there a data cut off? Makes no sense! I pouted and stomped my feet more than I usually do on vacation because of this.

We stayed here before and after our wedding in Florence at the Palazzo Vecchio from May 5 to 10, 2013. The NH Porta Rossa Hotel is at fantastic hotel with wonderful hospitality and very nicely appointed rooms. It is a historical landmark, built in the 12^th century, and is one of the oldest hotels in Italy. Don’t let the old building fool you… it is completely modern on the inside and appears to have just undergone a refurbishment.
The NH Porta Rossa Hotel is located just off the Piazza della Signoria square, very close to the Palazzo Vecchio (and the ‘faux” Statue of David), Fountain of Neptune, Duomo, 11^th-​century Baptistery, Uffizi gallery, and Ponte Vecchio to name a few landmarks. Our room, a junior suite, was located on Floor 1, featured high ceilings with a beautiful fresco and overlooked a small street behind the hotel. Trust me, you want to overlook this street… not the «main» street where our original room was located. The hotel moved us to a new location due to major noise/​partying from an «underground» nightclub. In spite of this, we had an excellent stay and would not hesitate to stay here during a future visit.
TIP! If you’re an American staying here in search of coffee at breakfast and you typically like half and half in your coffee, ask the server to bring you a cappuccino. It tastes better than the stuff they brew.

We stayed here for 5 nights in Florence. By accident, we were put in a standard room (very small) at first due to a mix up with the hotel and our travel agency. The manager, Laurent, corrected the mistake by upgrading us to the suite after two days, which was perfect and much appreciated given we were there specifically to celebrate our 5 year wedding anniversary. Laurent checked in with us daily and apologized. We would come back to Porta Rossa just for the service Laurent provided. Very clean, charming hotel with great staff. Near everything you’d want to be near in the city.

Beautiful boutique hotel in Florence. Breathtaking 12^th century palace. Amazing room design. Great service.
My favorite hotel worldwide at the moment.