I bought my first Nomination bracelet as a teenager, and was always happy with the quality of their products. When I was in Florence, I was on the hunt for a new watch. We stumbled upon a Nomination store, and they had some unique products that I haven’t seen at home in Canada. The store is small, and the associates were helping some other tourists who wanted to buy just about everything in the store. The associate helping us helped me pick out the watch I wanted, but the other shoppers were taking quite a while to finish paying for their purchase. He was quite gracious in explaining that the other transaction would take a while, and asked if we wanted to come back. So we had a wander around the streets, got a gelato and came back to the shop. He was very apologetic but there was no issue — the service was fantastic, they will take the time to help you find items that are unique and personalized. I’m very happy with my watch and will continue to shop here.