Vincanto

I will have to come back here for a real meal… but because of the service I received… I decided to go ahead and review. My initial thought was to just check in… but anyhow…
We sat down and were greeted friendly and promptly. Always a good start for me. We stated we were just here for mid day drinks… I mean, we are on vacation. Lol. We noticed some restaurants had an issue with that… lunch with drinks only… by no, just drinks. So, if looking for a spot to refresh, this is a good spot.
Like I said, service was kind. What got me was, them knowing we were just here for drinks… after 20 mins or so, they came and brought out this bread and meat platter as complimentary. Which was kind. So, I felt like they deserved a review. But hey, John Taffer says that customers who eat while drinking are likely to spend 33% more money on alcohol than those without food. So, I felt like we got «John Taffer’d.» But I respect the game. So they get a review from me. lol.
I will update my review when I really try the food… but fast service and good service… sounds like a good recipe to possibly a good meal experience ;)

On par with high Tuscan quality. Located in a busy beautiful piazza in Florence. Attentive and helpful staff. Fresh and creative light menu selections and good local wine. This place makes the first steps to dining as an art form. We have come here a couple times and the experience has been consistently good. Surprisingly good for such a high tourist area. Prices reasonable also.

Awesome place! Stopped in with my dad for a drink and ended up staying for dinner. The owner, Giovani, is an amazing guy and made sure we had everything we needed. Great service, even better food and the best of times at this place. If I am ever back in Florence I will be sure to come here

It was about 11pm and we were starving! While everything else was either closing soon and/​or closed we decided not to be picky at try this place.
The décor is chic and the seats are comfy.
The servers were kind and helpful.
The menu was definitely different. Traditional dishes with a contemporary twist.
I had the lobster linguine and my dinner mate had seafood gnocchi.
It wasn’t spectacular but it wasn’t terrible either.
The white wine we had was pretty good.
I think at this point we were happy to have a hearty warm meal.
The owner was kind enough to send over limoncello on ice. Which was kind!

Ate here two nights on a weekend trip to Florence (Firenze).
First night it was white wine at the bar. The service was fantastic! The wine was great and the assorted tummy teasers kept arriving. Delicious!
The last night of our trip we came back for a proper dinner. However, we were still recovering from a large lunch so we had antipastis and prosecco. All of which were delicious.
The carpaccio and the «meat plate» we excellent and shareable for us. We ended the night with tiramisu, which was also delicious.
I do recommend this place. While it has the potential to be touristic and busy, in early March it was perfectly populated.

AWFUL service. AWFUL! Our hotel suggested this place because of the food (in fairness, it was okay) but the service made me want to leave within 3 minutes of sitting down. We were totally ignored, the waiter never stopped by, he could tell we were frustrated but couldn’t care less, they were beyond slow with food/​bill/​water. There are plenty of places in Florence and especially the busy area around Vincanto that will take better care of you. It’s not worth going here to leave a bad [service] taste in your mouth.

If I could give this place no stars I would. The service was absolutely terrible! There was one waiter who had a big puss on his face and refused to serve our table even though we were one of two inside the building. He gave short answers to every questions. Was impolite e.g. He bumped against me twice and didn’t apologise even when I did. When it came to paying the bill I had to call over the manager because he refused to come to the table and I had to hold it down as it nearly flew off the table.
The food itself was mediocre with the pizza being stranglely drippy. We got a deal for 11 euro for a pizza and a pint and the selection was very poor and you were stuck with bitter draft beer. All in all a terrible experience. And if the management is reading this please have a word with your waiter, he has some issues.

Amazing food and very generous and knowledgeable staff. The ambient of the restaurant is very elegant and cool without being over the top fancy.
Above all the food and wine speaks for itself. From my experience it was fantastic. I recommend the Pizza di Gio, eggplant parmesan, and the vegetable soufflé.
If you are looking for top quality food, prepared with love and style. Vincanto will not disappoint.
It’s in a great location (Piazza Santa M. Novella) without being overcrowded with tourists and NO TV !!! Yay!
Can’t wait to return !

This small pace in a small plaza was refreshing. Crowded and they spoke Italian; I knew we were on to something. Gratuitously greeted and sat. After we got our basic set up and water a passing by asked if we neded anything. We said we are I your care what do you suggest. We had the pizza (5-​stat!) and Parma ham with fresh Burreta cheese; oh wow!
We ordered a steak as well altogether with a bottle of wine and it was delicious.
Turns out this guy was one of the owners, Paolo and he could not have been kinder.
We went back for pizza the next day.
I highly recommend ANYTHING they are serving
Ciao

This restaurant used to be a Shawarma restaurant which had the best Shawarma’s.
And then came Vincanto.
We were seated right away since it was a Tuesday and it was off season. The manager came over to greet us, shake our hands, kiss our cheeks and then left. Enter the waiter.
Man oh man. Three times we asked for my friend’s beer. Three times he said he will bring it. At least the bottle of wine came fast. And then another bottle from one of the owners. And then, I watched my two friend’s main dishes come out. And stared down my empty dish in front of me as though my food would appear if I concentrated hard enough. Amazingly, it didn’t. But my friend’s pizza was good. I mean neapolitan good. Prob one of the best places to order pizza in Florence. My other friend’s steak was excellent. I ordered the mustard marinated lamb shank with tempura of zucchini and their flowers. Which came out 20 minutes after they were served. I wasn’t even hungry when it came out.
This place is pricey though. And with service like this, you would have thought I would have raised hell up in there. Yelled my broken Italian all up in thuuuuurrrr. But I didn’t. I couldn’t. Because I personally know the owners. I’m doing you guys a favor. Need to switch out all your servers. Pronto.
The food is good. The décor is AMAZING. It has all the charm and loveliness of a Florence restaurant. But service has to be more than good, more than amazing, it’s everything and mi dispiace, you don’t have tutto.
mangiare felice

The good:
— dining outdoors during a brilliantly sunny (and shockingly warm) November afternoon
— my frigid generic birra (likely Moretti or Peroni)
— the accordionist in the piazza playing a solid rendition of Pachelbel’s Canon
The bad:
— crunchy uncooked bits of pasta in my pesto linguine
— the impossibility of flagging down a server for 15 – 20 minutes after delivery of my food
The ugly:
— obnoxiously loud elderly foreign tourists at the next table over; if I ever become one of those, please hit me in the face… hard
—-
Given its location right on Piazza Santa Maria Novella, Vincanto is a tourist flytrap. Its welcoming umbrella-​shaded outdoor seating and superior people-​watching locale can’t be missed.
However, don’t go in expecting cheap eats (or good ones, for that matter). With some banked expectations, you can get away at least satisfied, if not impressed.