By far one of the worst service experience I have ever had! The staff is rude and completely unprepared. Was looking to buy a sneakers and requested a couple of models, on the third request the sales clerk rolled his eyes! Service was the last thing on his mind. Ran next door and bought a great pair of red Munichs from a polite and kind sales person. No wonder Italy is in a financial crisis, their service has gone from bad to worse!