Cannot say enough good things about this hotel. What a wonderful location, staff, owners, views, and service. The husband-wife team who run the place are delightful and helpful folks. And the young lady who works the desk is such a pleasure. Views from most of the rooms include stunning ocean and village vistas. And this place is clean, clean, clean. Rooms are very comfortable and modern. Service is off the charts. We has cocktails(served by the hotel) on the terrace overlooking the ocean and the young desk attendant walked up and down the stairs to make sure we had everything we needed, including snacks. Laundry left with the desk returned to our room clean and folded in about two hours. Amazing place.
Michael S.
Rating des Ortes: 5 Oakland, CA
Excellent hotel. Friendly staff and exceptional breakfast in the morning. Hotel staffs all over the United States could learn much from their example here Great rooftop terrace and enjoyed a refreshing Campari and soda several times.
Michael W.
Rating des Ortes: 5 Houston, TX
So, we were called for a special mission in Milano to take care of some challenging Mafiosa types. M, F, and I decided to spend a couple of nights in Cinque Terre first. Villa Steno is absolutely fabulous because of one reason: the family-style, high-quality service here. Absolutely fantastic. Feels like you’re staying at your Aunt and Uncles’ house. The rooms are small but clean. The bathrooms are European and«efficient». The view is fantastic. We pranked F and almost had her drink out of the bidet! I jest, I jest, F would hurt us badly. Hotel provides breakfast and wonderful homemade cappuccinos and espressos. They give you a free drink as part of your stay; you can even have a Mcallister(12 though). Small touches. But, as I said, the best part of it all was the service. Felt like your favorite Aunt and Uncle were taking care of you. Just family-style, meticulous, homey service. This is something that the Ritz, Four Seasons, St. Regis, Fairmont wish they could replicate but just can’t.
Irene B.
Rating des Ortes: 5 South Windsor, CT
Stayed here for 3 nights and loved it. We had a balcony room which was awesome. We spent a lot of time hanging out on the balcony with the nice view and a glass of wine. The room is extremely comfortable with AC and wifi. We loved the breakfast, especially the croissants with lemon filling. The homemade lemon marmalade was also fantastic, I wish I bought some to bring home. They provided a nice welcome packet with train/boat schedules as well as hiking maps. I found it very useful. Yes, it’s true there are a fair amount of steps to get up the hill to the hotel but I loved staying on the hilltop. May not be right for folks that don’t like to walk up hills. The husband and wife that run this place are so friendly and I would highly recommend this hotel to anyone coming to this area. They really go out of their way to make you happy.
Sharon M.
Rating des Ortes: 5 Portland, OR
Went on vacation for two weeks to Italy and Amsterdam. This was definitely the best overall accommodations. The breakfast was very good — eggs and bacon and pastries and orange juice and coffee. The rooms were very clean, and the scenery was amazing with a view to the Mediterranean. The wi-fi was the best of all the hotels, and they had some English speaking channels on the TV. The staff was very helpful. The only downfall was the steps leading up to the Hotel. Not for the faint at heart, however, all of Cinqueterre is like that. Overall, I would definitely stay here again.
Ben B.
Rating des Ortes: 5 Chicago, IL
One of the best hotel experiences you will you will ever have. This was the #1 rated hotel on TripAdvisor for Monterosso al Mare, so my girlfriend and I were only able to book it for just one night. From the moment you arrive, the staff is completely helpful and friendly. They’ve got wi-fi. The entire property seems incredibly fresh, new and clean. The rooms are very generous for Europe, with a large bed and even a fainting couch. They had a fridge, too, which was nice. Our room even had a private terrace with a view of the Mediterranean sea, a table with four chairs and an orange tree. The breakfast they serve was the best I had during my entire stay in Italy. Delicate lemon and chocolate cakes, delicious juices, cappuccino and more. Protip: If you’re arriving at the train station, you can take a very short taxi ride to the hotel. The staff can arrange them to be there to pick you up. Or if you’ve got the energy, you can drag your bags uphill to the hotel. It’s maybe a 10 – 15 minute walk. On the way back to the train station, gravity does the work for you, so no taxi is necessary. After a day of strenuous hiking, my brain was so fried that I forgot some clothes in the room. The hotel shipped them back to me in America without additional charge. WHAT? Seriously unparalleled service. I want them to be my best friends. I fell in love with the Cinque Terre in large part because of the kindness and care of the staff at Hotel Villa Steno. If you’re traveling there, this should be your absolute first choice.
Christ
Rating des Ortes: 3 München, Bayern
Das ist ein wunderschónes hotel mit Blick aufs Meer. Das Frühstück ist sehr gut