Hotel Aleph

Gorgeous hotel located about ¾ mile from the train station. Beautiful modern ambiance. The room was great. Plenty of room and the bathroom had all of the modern amenities. Breakfast was included and had plenty of options — even. Vegan ones including grilled veggies, fruit, almond milk etc. service was nice. FYI there is a city tax you pay when check out that we were not aware of. Would stay here again for sure.

All i have to say is WOW! I am a bit picky and not easily impressed to the extent that i was after staying here with the customer service! I will talk about the hotel in just a bit.
Im in the business of customer service and train people on it and as soon as you walk up to the hotel you are greeted like (i dont want to exaggerate) royalty. Not because the doorman open the car door for us when arriving from the airport but the manor in which they did it with such courtesy and friendliness. They didnt let us lift a thing, especially since my wife was exhausted from the long flight, but the fresh air walking into the doors made us forget about being tired. The gentleman at the front desk immediately greeted us and was helping another guest check in. So we had to wait a bit. But as soon as he was available he again apologized for the wait. Mind you it was already 9pm local time. He quickly checked us in and had someone take our bags up. So far so good.
Now walking into this place i loved what i saw. I loved the décor the colors and the feel of luxury in the lobby. The rooms were no large suites but they were big enough with large vaulted ceilings which i liked, the bathrooms although small were clean and very nice.
We had dinner one of the nights here but the food was ok but expensive. The gentleman in the restaurant was very very nice, and again superb customer service. I noticed since im use to tipping well i made friends allover this hotel.
The day we left i was worried about leaving our bags or taking our bags as we go back into the city again to eat before having to wait for our car to arrive to take us to the airport, however the first gentleman that helped us when we arrived was working the front door that day and was more than happy to take our bags in a holding room so we could go eat lunch one last time by the Spanish Steps. Again nothing better than peace of mind especially when your wife brings so much stuff that she beleives is worth more thane me.
All in all we enjoyed our stay at this hotel we definitely had a wonderful experience and is one of the best hotels we ever stayed in and it had a lot to do with their customer service.

CAUTION! the hotel is under construction and is extremely loud! The drilling starts at 8am, and we were told we were in one of the quieter rooms and the noise was out of control. No way you could sleep through this. The front desk was unable to give me an estimated date of completion. So be careful when booking here. There is no mention of this on their web site.

I rarely give out four stars because I’m not easily impressed, but the customer service here blew my mind. (in a good way).
I stayed at this Hotel while in Roma, Italy. I really enjoyed it, the staff was really nice and friendly. It’s centrally located to everything, you will do a lot of walking everywhere instead of taking a cab. But if you want to take a cab you can. I had a chance to talk to some people who were working here and they were all super informative about things to do, where to go: I would definitely stay here on my visit to Roma.
Pro’s
Centrally located to everything in Roma. restaurants, bars, clubs, pharmacy.
Very close to Spanish stairs, within walking distance.
Super friendly staff
Rooms very clean.
Very good food: they are have a morning break fast: it was unlike any break fast I have ever had in the Hotels in the U.S.
Very Close to the U. S Embassy.
loved the architecture:
Free Wifi
Accepts Credit Card
Con’s
No view — Very enclosed
Small rooms and bathrooms compared to rooms in the U. S Hotels.
No jacuzzi — I feel like for a high end hotel like this there should be a jacuzzi.
The gym is so small: it’s like a home gym: not cool for those who want to work out.
P/​S: if you are going to travel to Italy, learn the language or a few words like how to say good evening, good morning, thank you, please, and how to ask for directions. I found that Italians responded better when I spoke the language instead of speaking English. Otherwise please go visit Italy if you haven’t been. I had so much fun I can’t wait to go back.

Très gentil à la réception. Chambre grande et propre ou l’on y trouve beaucoup d’échantillons rigolos.
Bien situe et à côté du métro.
Je recommande

Nice hotel in the heart of the city. Amazingly friendly and helpful staff. The room was nice but, the bathroom was a bit small and cramped.

Spent NYE here & it’s the best way to spend any NYE if you have the means. The décor is very chique & modern. The lobby has an asian vibe to it with the two 7 foot samurai warrior standing guard and alot of red & black making it seem very decadent. The rooms are very spacious and also modern as well. Would definitely like to go back and stay here.

The Aleph in Rome is worth a visit; the unusual and gorgeous décor of the hotel is inspired from heaven and hell — some floors are heaven other are hell… Absolutely loved the top floor restaurant and bar on the terrace. Even if you prefer to eat outside, have a cocktail (with fabulous appetisers) there and enjoy the view. The hotel is part of the Boscolo group.