Zara

This was an abomination in customer service. Picture this: you’re shopping in an incredibly busy store for something very specific. You find a rack of exactly the type of shirt you’re looking for and much to your splendid surprise you find a sale sign on said rack for 25 euro. You select 3 shirts and head to the register. Your total comes out to be over 100 euro. Now, I don’t claim to be a math genius here, but I do know that 3 times 25 is usually 75. I point to the sale sign and say that these are on sale. They say they’re not. I say they are. They walk to said sign and remove it, return and say, «they’re not on sale.»
I’m not sure how they run policies or procedures for this type of occurrence in Italy, but in the United States, if something is marked, mis-​marked or whatever… that price is honored. If the store mistakenly put the sign there or left it up, they should be liable. Might I add… the sign only said «Sale 25 euro,» and left no description of any item.
This is not a great way to keep customers returning and what an atrocity for an international brand…

When in Europe go to Zara! Amazing store, you’ll know you’re there because it will be crowded! Great location too. Gorgeous clothes, shoes and handbags at great prices. Love me some Zara!