Phenomenal. As soon as we got on the island, I was amazed. The property is spotless, the staff couldn’t be any friendlier or more accommodating. The rooms were spotless, we have a view of the church on property, the ferry is super convenient to the city(15 minute boat ride) and it take you right to San Marco Piazza. Free Wi-Fi on the entire island. Breakfast was great, room and laundry was great, I just can’t say enough good things. Wouldn’t think twice about staying there. 5 stars all around.
Raffy M.
Rating des Ortes: 5 Los Angeles, CA
Absolutely stunning property on it’s own secluded island. Everything is renovated and up to St. Regis standards. It was extremely nice being away from the crazy hustle and bustle and touristiness of Venice. The one drawback is going back and forth to Venice. There is a complimentary shuttle every half hour that takes you to San Marco square.(The pick up is on a pier across from hotel Danieli Excelsior.) The staff was very friendly, courteous, attentive, and welcoming. The restaurant served us incredible food. Absolutely would LOVE to stay here again. The one thing I HIGHLY recommend is to take a private water taxi from the airport. It costs € 130 one way and takes 25 – 30 minutes, but the alternative is a public water bus which is € 15 per person and took us almost 3 hours to get to San Clemente island. Strongly recommend staying at this property! Looking forward to coming back again someday soon!
Pierre L.
Rating des Ortes: 5 Burlingame, CA
Amazing, beautiful, secluded hotel in Venice. We went to Italy for our honeymoon and this is the hotel you want to end it on. The St. Regis Venice is on its own island about 10 minutes away from San Marcos(St. Mark’s Square) but don’t worry because this is the St. Regis, they offer a complimentary boat to and from San Marcos every half an hour. The boat ride is ten minutes away and it’s a boat ride I enjoyed every time. I thought I’ve experienced service but this hotel takes it to another level. From the moment you get off the boat, they have someone welcoming you, walking you to the hotel where they put you at the front desk’s hand. From there, the front desk checks you in, walks you to your room to ensure everything is perfect in the room. We were greeted with delicious truffles in our room. I’m picky about my chocolate but the St. Regis ones definitely passed my palate. After the front desk lady leaves, they inform you the butler, yes butler(his name is not Alfred or Benson) will be coming over soon to help you unpack if you need it and their staff are at our disposal 24 hours. We didn’t use the butler to help us unpack or iron our clothes but he did bring coffee up to us one morning which was great. When we returned at night we were greeted with chocolate and a bottle of wine(I think it’s because it was our honeymoon). The staff are the most polite staff you will ever meet and definitely people that want to make you enjoy every single second of your vacation. When it was raining, they made sure we had an umbrella to use. When we asked what they recommend us doing, they got us a private boat to see the Murano glass. I will be up front and say nothing everything was perfect as there were a couple of issues such as the water did drain fast enough in the shower but they did fix it the next day and the safe wasn’t working properly. I’m giving them a pass because the hotel is very new and sometimes it takes time to get the kinks out. Anyway the hotel has a small but nice gym, tennis courts, pool and a few very expensive restaurants(breakfast is 43 euros). The hotel room was absolutely one of the most beautiful hotel rooms we’ve been in plus it was also bigger than all the hotel rooms we’ve stayed at in Italy. The problem we have now is, now that we’ve experienced this, how can we stay at any other hotel that isn’t as good as this St. Regis? We loved Venice and without a doubt will come back and when we do this is where we’ll stay.