DAVID’S DELI

This review addresses the awful (lack of) service, not the food. The food looks quite decent, which how I got a chance to experience the terrible service.
I arrived at 4:30pm on my bike, only to be told that they didn’t start serving until 5pm. I only wanted to order takeout of hummus, which could’ve been easily taken care of, but I didn’t protest too much and waited for 30 minutes. The bald employee clearly saw me wait outside for that amount of time.
Once it was 5pm, I went inside with my bike. I had decided to take my expensive bike out for a ride today, and didn’t bring a lock since I never leave it outside or out of sight. I was told that I couldn’t bring the bike in. This is understandable, but I tried to explain in Japanese – I’ve studied the language for 7 years and have lived here for 3 – that I only wanted a quick takeout order of hummus, that I didn’t have a bike lock and didn’t want to leave the bike outside where it could be stolen. The employee completely ignored me and talked over me.
Only after three minutes did he realize that all I wanted was a takeout order of hummus, to which he told me to… leave the bike outside. He had not heard a single thing that I said. He then turned his back on me and began serving two other customers. Too angry and frustrated to talk to someone who clearly decided he didn’t want to hear anything I said, I left.
On the face of it, I arrived too early and tried to bring a bike into a restaurant. Those are no-no’s. But if someone patiently waits 30 minutes for service, any decent restaurant should at least try to listen and work with the customer for a solution. It would’ve been easy for them to take my ¥700 and ask me to wait outside until they brought my hummus order out to me. But the employee at David’s Deli was not interested in providing service to a customer and was satisfied to assume I was just a clumsy gaijin who didn’t understand Japanese. This is disgraceful service that others have reported of this place, and I will never come to this place again.

THIS IS NOT A KOSHER RESTAURANT. This is a restaurant that serves «Jewish style food» but it is NOT AT ALL KOSHER. Unfortunately, I found this out after having had my meal. The establishment looks like it does serve kosher food because of its judaica, mezuza, and books but don’t let this fool you.
After I finished my meat meal, I asked them what type of non-​dairy creamer they use in their coffee, they told me that they use whole milk. In shock, I asked them if the restaurant is kosher, and the waiter told me that it is not.
Don’t make the same mistake that I made. I am surely going to hell for this.