The Ritz Carlton Tokyo

A beautiful hotel, exceptional staff and a must if you visit Tokyo. The only down was the Club Lounge. Known for its personalized service, this Club Lounge lacked in diversity, and customization. The wine and beverages were standard local bar, and the food menu as staple. But the staff, the tours guides and the accommodations were amazing.

Once upon a time, We were the prefeｒred guest of Ritzcarlton Osaka. I was nearly lived in the club floor of this Hotel. This hotel was quite good for keeping the privacy, because I had been tailed by someone on my chance of business. And their club floor was quite nice, because, in the hotel life, we must opened our room for room cleaning once a day. We could stayed at the club lounge at that house cleaning time. Club lounge’s stuff was very familiar and had a kindness to the guests. But in the Ritzcarlton Tokyo, club floor reputation was bad. In Tokyo, because the competition of the famous hotel is intense, business of the Ritz carlton Tokyo maybe difficult. So in this stay, we choose the normal category room. That room was wide, TV was so big. Room air conditioning was quite excellent as Osaka. Breakfast was quite nice. But morning beer was expensive. Small bottle was costed as ￥1800. We were quite surprised that costs. But there was no meaning to estimate this hotel for the beer costs. This hotel is the one the iconic hotel in Japan. I think as this hotel has a nice balance, reasonable price, good atmosphere, good service and excellent restaurants.

Amazing service in every way! Before you even walk through the front doors you are carefully taken care of in every way you would expect from a top notch Japanese hotel. You are escorted to the front desk and greeted with a warm welcome by every employee along the way. Reception was able to check me in early and do a last minute room change from a king to two doubles when they saw I had three small children with me. The doormen handled the taxi’s and I never once had to open my own door. The concierge handled several items immediately upon request and even went so far as going to a nearby location to get tickets to the Skytree when the she was unable to buy them online due to a website error. The décor is very nice, but simple. The views are incredible because the hotel occupies the top floors of the tallest building in Tokyo. Overall the hotel is extraordinary, and because of the phenomenal service, I think it may be the best hotel I have ever experienced.

I’ve stayed at the Peninsula, the Park Hyatt, and the Conrad in Tokyo, and the Ritz-​Carlton will be my choice for my visit, business or leisure.
In my first 20 minutes in the door, no fewer than 7 people assisted me, all knew my name before I was introduced to them, and all were gracious and professional. This level of service is beyond expectations, even in Japan, as the staff all seemed to genuinely care about your satisfaction and take great pride in the hotel. I enjoyed conversing with the reception staff, having a personal escort to the Tokyo Midtown mall, receiving a small gift from the spa desk, etc.
The hotel is located in the tallest building in Tokyo, so the Tokyo SkyTree view from your room makes for a memorable backdrop. Just like being able to see the Opera House in Sydney or Eiffel Tower in Paris, you never forget where you are, and the experience is very memorable.
While the décor is more traditional than its 5-​star peers, it has a warm familiarity about it that’s very welcome. My room was enormous (especially by Japanese standards), with incredible attention to detail. The plug inside the safe for charging your iPad (not that anything would ever be stolen here or in Japan in general), fine china, Nespresso machine with my two favorite varies of pods, custom drawers for bathroom amenities, etc. all made perfect sense.
The location is great if you’re looking to visit museums or do some shopping on your stay, with several art museums and high-​end malls within walking distance. It’s also a very brief car ride to Shinjuku, Shibuya, Ginza, Shiodome.
My one caution would be that the location is not at all convenient for travel to or from Narita airport. It’s not terribly close to a station served by the Narita Express, and the $ 500 to $ 700 price tag of an hour-​long car transfer to the airport is eye-​popping if you’re traveling on your own dime. I can’t agree with the staff’s recommendation to use the limousine bus. It was absolutely miserable, stopping at 6 other hotels, very cramped, very stuffy… a rude way to spend 2 hours after the tranquility and easy of the hotel. Just pay for a taxi or car, or plan to drag your bags through Tokyo or Shinagawa stations to use the N’ex.

NOTE: This is for the Restaurant at the top of the hotel, not the hotel itself.
ALSO NOTE: This restaurant (Hinokizaka sp?) technically has 3 different areas, all of which are easy on the eyes.
1) Traditional Menu — This is the most expensive option, with two tasting menus or a la carte, and only expensive a la carte items. The view is by far the best (seriously the most view we had in Tokyo), but the menu has sometimes weird options.
2) Teppanyaki — Seated in front of the wok, you watch the chef cook your food. Much more upscale than the chain restaurants of the USA, but no view of the city here.
3) Sushi Counter — Like a traditional sushi counter, watch your creations made bya sushi chef.
The SETTING: Dinner with my wife, second night of honeymoon.
The VIBE: 4.5 Stars — Do yourself a favor and take the elevator up to the top floor where this restaurant is located, whether you eat dinner there or not. There is a large open seating area with live piano and singer where you can sip cocktails. Some people come early for their reservation, some just stay and imbibe. The view is great and so is the atmosphere. The restaurant itself is (see above) divided into 3 sections, and there are multiple private dining areas for what looks like important business dinners. This place is truly upscale in every way.
The SERVICE: 4.5 Stars — As usual for a Ritz property, the service was very good. Our waiter at the Teppanyaki area was less attentive, but we believe it was more out of respect than neglect. We actually had a reservation in the traditional area in order to enjoy the view (which was stunning), but after looking at the tasting menu options, we were uninspired. The waitress (dressed in traditional komono and called us by name, nice touch) offered to show us the other menus and move us if desired. We ended up moving to Teppanyaki and she checked in on us throughout the evening even though it was not her area. As usual, top notch service.
The FOOD: 4 Stars — We did the tasting menu with the Filet option. There were 5 courses. 2 were only ok (sushi appetizer and dessert), 2 were very good (Sashimi and chicken fried rice)…and then there was the Filet. Being from Texas, I’ve eaten a lot of steak in my life, especially filet and ribeye. I have NEVER eaten a better piece of meat. Seriously. This deserved 7 stars. If you are ever here, you have two options: 1) order the filet 2) order something else knowing it won’t be as good as the filet
The Bottom Line — An overall great meal that does not receive 5 stars only because it was so damn expensive. Our bill was over $ 400 without ordering a bottle of wine (we each had cocktails), and for that, everything should be orgasmic to receive 5 stars. That being said, you will not regret eating here if you can stomach the bill.

Happy Friday, everyone! This was the last hotel stop during our visit to Tokyo.
I thought my last hotel room was lavish and large. This one feels like it doubled in size. You can do cartwheels. I skipped from the entrance into the room.
Decked with panoramic views and showered with Fine Frette linens and featherbeds. This would be my runner up on favorite hotels in Tokyo.
Live piano and singing at the open lounge. Makes me want to stay at the hotel and chill.
Even with business men gathering throughout the day, this hotel experience was the most romantic. Added bonus during the month of December the trees are lit up and there was a daily light show from Tokyo Midtown walkway which starts outside the valet area of the hotel.
Tokyo Midtown mall is connected and shares the same building with the hotel. I love that many hotels in Asia are so well connected with things to do and places to eat within steps away.
It was a bit difficult navigating to the hotel from the entrance and through an elevator than it was at Shangri La.
Access to the metro was also steps away.
Complimentary upgrade to corner room with panoramic view of the city. It was gorgeous! Online, the room boasts only 559 sq ft but the corner room I was in I am sure it had an extra 250 – 300 sq ft. Wifi was included.

Fantastic hotel with the most spectacular views in Tokyo — hard to ask for much more than this.
We were treated well as Platinum guests, upgraded to the club access floor — I didn’t use it much, but the club lounge is the only one I’ve ever seen in a 5-​star hotel (with the exception of VIP lounges in Vegas). Vegas has nothing on these guys. The lounge breakfast was (I’m told) so very pleasant that my spouse didn’t miss it a single day during our stay.
Many hotels in Tokyo are a bit dated, and this is no exception. But unlike many others, the Ritz seems to have stood the test of time a bit better. I got the sense, especially with the way the bathroom was appointed, that choice fixtures here and there had been replaced to modernize it, largely successfully.
My biggest complaint about the room was the lighting setup — the «master switch» was the only one we could find that would turn off certain lights, essentially forcing you to either leave the entry light on, or grope your way to the bathroom in the dark. And, as with many other Asian hotels, the same master switch controlled the power outlets for charging electronics.
The room was large by Tokyo standards, with a sitting area next to the windows overlooking the dazzling skyline and Mt. Fuji, on a clear morning. Just gorgeous.
High tea in the lobby lounge was a truly beautiful experience.
Location is very convenient to Roppongi Station, but not that close to the JR Line if you prefer something nearer there. We didn’t have too much trouble getting around from the lines available at Roppongi (Oedo and Hibiya), sometimes opting for a longer route for the convenience of fewer transfers.
Hotel service was nothing short of excellent — even the tiniest lapse was corrected right away. We can’t wait to go back!

The Ritz Carlton Tokyo is an exquisite property to stay at and if you are looking for a refined, elegant place to stay at while in Tokyo, this is where it’s at. Located at Tokyo Midtown, the Ritz Carlton is in close proximity to great dining and shopping options in the upscale Roppongi neighborhood; also not far away from the popular Roppongi Hills shopping district. The rooms are great also; you’d almost forget that you were staying in Tokyo with its large size, and the rooms boast great views of Tokyo. Our room was fortunate enough to see views of Tokyo Tower. Service here is impeccable, from the doorman to the reception staff, they are so eager to help and go the extra step. I always tell myself that’s normal in Japan, customer service is excellent in this country! The staff, property, and location definitely live up to the Ritz Carlton name!

Great hotel in terms of location, service and room size. Lives up to the RC brand.
The room size is large by Tokyo standards, had a great view and great staff. The hotel was great with booking car service and restaurants, very clean and has a nice, but expensive, hotel bar. As the hotel starts on the 45^th floor or so of a high building, there is really no bad view. The WiFi worked great and, if you are on a business budget, you can go downstairs into the office tower for a coffee fix, rather than ordering expensive room service, as Dean & Deluca is a two minute walk.
The reason that I am not giving 5 stars is that the room needs a bit of modernization. It feels, for the price, a bit old in terms of décor (carpet, etc.). Room service is good but could do with a bit of menu updating for more current flavors.
Overall, my favorite hotel in Tokyo thus far.

アフタヌーンティーが最高!
Love the afternoon tea there!

I’ve been lucky to stay in some excellent hotels over the years… and if forced to pick, I’d go with this Ritz as the best of the bunch.
Immaculate rooms in both cleanliness and crisp, modern décor
Spacious rooms — especially for Tokyo — comfortable for 3+ guests
Unbelievable views across the city skyline
Rapongi location convenient to transportation and action
Friendly greetings by name throughout the property
Helpful concierge booked a bunch of cars and activities for us
Excellent included breakfast buffet
One minor note for families: they have very few connecting rooms and didn’t appear to communicate with the US-​based reservations desk with whom I booked, so we did have some «lost in translation» moments getting the right room situation. In the end they upgraded us to a suite plus connecting room, so we got an even better setup than expected. So absolutely no complaints — just something to watch out for if you’re traveling with a group.