The St. Regis Hotel Osaka

Overall very nice hotel I am staying at. Comes with your own personal butler. It is a 5 star hotel.

Probably the best hotel in Osaka!
We had a personal butler for our 3 night stay here. You know the hotel is fancy when you have a butler… Unfortunately, she wasn’t around much because we were very low key guests. Called her once asking for more milk for the coffee, and she brought us a fresh brew and a lot more milk without even hesitating. What I don’t get is while the room service charges exorbitant prices for a cup of coffee, butlers bring it for free. I kind of wish Japan had smaller valued bills. I didn’t want to give butler 1000 yen bill just for a cup of coffee (that’s about $ 10!), but even the 500 yen coin seemed cheap (after all, it’s a coin!). Not sure what I should’ve done. Butlers can also unpack your luggage and iron clothing, but unfortunately, we had no fancy clothing that deserved such treatment, haha.
Our room was huge and had a nice view of downtown Osaka. The hotel is centrally located, and not that the typical guests here would use the subway, but it’s located right below (one of the exits have a direct access to the first floor check in). My favorite was the shower — 6 jets blasting all at once! The hotel has a nice bar and zen garden. Worth checking them out!
Will I come back soon? Probably not. We were on long backpacking trip around the world, and long story short, we came to Osaka during Obon and there were no cheap hotels. There were actually no hotels on one of the nights we were here except for the St Regis when I checked (rates were over $ 1000 per night! I was shocked when I first saw). Thankfully, I used the free nights I had and didn’t need to pay the $ 3000 price tag. But with backpacks and tennis shoes, we got quite a few stares from everyone else (and even the doorman thought we went to the wrong place, haha). Maybe when I’m older and fancier, I will return. For now, I’m better off with Airbnb: p

Stayed at the St. Regis on my recent visit to Osaka for six nights.
This hotel is really REALLY nice. Friendly staff and butler service. They have free clothes pressing daily. There’s even A Nespresso machine for coffee in the room. The room size is huge for Japan standards. Everything in his hotel is top notch. This is by far the best hotel I’ve stayed at.
I got a room on a high floor with city view. It was amazing, especially at night when the city lights are visible.
I would love to come back again if I visit Osaka.

We had a WONDERFUL experience here. We love the St. Regis brand and quality of service and this location did not disappoint. We checked in and were upgraded with a city view. The staff are very friendly and speak English very well and were knowledgeable in the area and able to explain to us the best way to get around Osaka.
We ordered late night room service and it was such a great experience. The food was amazing and it was surprising especially since we ordered it at 1AM in the morning! We also dined at the hotel restaurant and bar several times and enjoyed the food and drinks.

I have stayed at this wonderful hotel for 11 days already and love this property and their service. This is an extremely service oriented hotel and has great butler service. Their butler service is similar to a real butler in that they will provide information and service almost at anytime of day and night. Miki san even helped me setup my data sim card APN setting since instructions are all written in Japanese！Eventhough it is sold entirely to visitors：-）
I ordered a pizza from room service based on their recommendation and it was very delicious. I would highly recommend this hotel to anyone. The only caveat is their Internet is slower than the Ritz Carlton Kyoto which is twenty times faster. ：-）They say it should be rectified soon by their Internet service provider.

Fanciest hotel that we’ve stayed at! We stayed for one evening using SPG points and had a fabulous time. It’s too bad we couldn’t stay longer due to room availability.
Customer service was outstanding. Check in was a breeze. We had our own butler service which was available ²⁴⁄₇. Butler brought a welcome tea and senbei. Delicious. When we returned from the evening, we had turndown service.
Room was so roomy. Loved the water boiler in the room along with the green tea. Shower was huge.
Hotel was convenient to get to using local trains. Follow the directions provided on the hotel website. Plus, the location for this hotel was not far from the Dotonbori and a few miles away from the Osaka Castle.
I would love to stay here again.

Truly, one of the best hotel stays of our lives. This St. Regis combines incredible luxury with Japanese service. Also, this place is *fantastic* value with SPG points, especially if you stay five nights like we did (fifth night is free), and we were upgraded to a deluxe room thanks to our Gold status.
Some of the many pros of this hotel include the fantastically luxurious bar (hint: if you have status, get the drink coupons as your welcome amenity), complementary coffee service delivered by your butler (!), easy metro access, great views of Osaka, walking distance to Dotonburi. Shout out to the concierge for buying Hanshin Tigers baseball tickets in advance of our stay (they chose us great seats and only charged a 10% service fee).
Also I have to put in a plug: try the ramen place across the street from the main entrance, it was amazing!

When in Osaka, one must stay at the St. Regis Hotel. It is next to the train station, which makes it an easy landing when you arrive via Shinkasen (Japanese bullet train), and when you take the train again to go the airport. I had scheduled a day trip to Nara, where my grandparents met, and attended college in the 1930s. The easy access was a big plus considering that I didn’t want to be out too long (not used to the Japanese winter as it turns out, coming from California.) The hotel is superbly decorated with a nice outdoor rock garden. The rocks were created to mimic waves. It has a lot of traditional Japanese motifs. The room for executive members came with a butler service. I nearly attempted to phone the butler at 4 am for some morning coffee, though I resisted the urge and figured out how to operate the Nespresso machine. Welcome package contains lovely nuts and dry fruit, very tasty. The raspberry tea served upon arrival in the hotel suite was quite refreshing. I had a view to the streets of Osaka and witnessed the brilliant sun rise, as well as the nearly full moon coming in and out of the shadow of the cloud.
In the morning, the breakfast was extensive. There were some Japanese items on the menu. Their fruit compote was strange and yummy. The stewed pork, which was a heaven sent, reminded me how great Japanese cuisine is. The rest of the standard items are of very high quality and western. I did not do the Japanese food set for breakfast.
Rooms are very specious and quite well decorated. I liked the day bed function, if anything, a great place to catch up on a good read while looking at the moon rising.
I do miss home and friends back at home. I sent photos of the moon to one. He replied back, «The moon is almost full here as well.» All of sudden I miss 7^th Ave. Who would have thought that I’d take a liking of Inner Richmond and that I’d think of San Francisco when I’m in Japan? Such was how the evening ended. My journey in Japan was just starting.

While it’s hard to gauge value, this hotel is excellent. It’s a clear notch above almost anywhere I’ve stayed.
The shower was AMAZING! 5 heads and you could change the intensity. Pro tip: turn on all heads before going in as it takes a few seconds to get to temperature, even if you already have one head on.
The service was great and didn’t expect an ounce of tip, which is refreshing compared to other counties.
The gym was fine, but could use a few more free weight options, such as a barbell for benching and squats. The Hilton had one!

Lovely two night stay at the St.Regis. I prefer this hotel to the Ritz Osaka. Staff is much sharper here. English speaking staff are great, our needs are well taken care of and the hotel is in much better condition than the Ritz Osaka. Subway access is convenient (underneath hotel or around the corner) and plenty of convenience stores within 5 min walk. The butler service is a nice touch, although, we never asked for more than water, coffee and ice.
Top notch hotel, I would definitely recommend this hotel over the Ritz.

Very nice hotel!
Desk staff are courteous and helpful.
Location is convenient.
A little on the pricey side, but worth it.

Ahhhhhh I just found out that Unilocal is in Japan so I’m dedicating my first Japan Unilocal review to the St Regis where we had an incredible stay in November 2013.
Hotels are interestingly diversified places in what people see them as. Some people love them and see it as a getaway place to relax and rejuvenate. Others see it as only a place to go to sleep at night when traveling away from home. When traveling, guests may miss the familiarity of home whether he or she realizes it or not. When a hotel and its people successfully create a space that feels like home away from home, I think that’s when the hotel has achieved success. My feelings on the day of check-​out from St Regis Osaka probably reflects how much I really love this home away from home. I said to my husband, «Oh, I’m sad, why can’t we stay here forever…» Alas, short fantasies like that are best kept as stints so we appreciate them more. At a St Regis hotel anywhere in the world, one expects wonderful, wonderful service. Add in the Japanese hospitality and the service becomes exceptional.
We upgraded to the Hagis suite with Osaka skyline views. Within 10 minutes, our butler arrives, introduces himself, and very politely asks if he may take some time to explain the functions found in the living room and bedroom. Timothy, our butler, shows us the bedside controls for the lights, curtains, and door signs. He informs us that if the feather pillow is too soft for our liking, we can request for another type from their pillow menu that has 12 types of pillows.
We have a butler box located next to the main door of our suite. Newspapers are put in the box every morning. We send pieces of clothing to be pressed and leave them at the butler box. The butler comes to retrieve them and then leaves our pressed clothing in the butler box when ready. There is no hassle of him ringing our doorbell to return our clothing.
The mini bar has a Nespresso machine. The walk-​in closet is certainly a win for any woman’s heart (it is for me!). The bathroom has the most pampering shower with 5 sprays and water shooting out from different angles. Every evening there is turndown service lights dimmed, soft music playing from the TV, and yukata laid on the bed for us.
Timothy our butler gives us printed information and directions to our dinner reservation which we had requested the hotel to assist in making, about a month prior to our visit. While speaking with us, he inquires about our earlier lunch reservation that day which the hotel also assisted in a month ago. He asks me if the restaurant remembered not to put shrimp in our meal due to my allergy. How thoughtful of him to remember and check in with us on this although the last time we informed them about my allergy for reservation purposes was a month ago. The people at St Regis Osaka care and they find ways to show that they care. They make it a home away from home for us, and very much a personal touch of experience.