Kuu

We are regulars at the Mark IS food court but tonight we decided to try something different. My husband is a big fan of seared ahi steak and Vietnamese coffee so when we saw pictures and food models of these items at this establishment, we decided to try it.
First off, this turned out to be the single worst meal I’ve ever had in 3 years living in Japan. Here’s why.
Generally when you see a picture of an item on a menu, it should look like that in real life. Sadly, we ended up having to send back 2 out of 3 of our orders. My husband ordered the iced Vietnamese coffee which as seen in the picture was prepared the traditional way consisting of a silver coffee drip placed over a cup filled with condensed milk. There were two pictures of this method of preparation on the menu, but this was a lie! They didn’t prepare it like this and they simply brought my husband out a tall glass of regular iced coffee with no milk. You can’t simply call this Vietnamese coffee and then serve something completely different. He ended up sending it back and they brought him another tall glass but this time they put some milk in it. It tasted better, but of course it was nothing close to authentic Vietnamese coffee.
Second, my husband ordered the seared ahi tuna (maguro) steak. Generally this steak comes prepared slightly rare with a red center (as their menu showed). But here, they served us a plate of tiny slices of WELL DONE tuna. Well done is not seared! We called the waiter over again and had to point to the discrepancy between the food and the picture on the menu. There was no comparison. So we had to send the tuna back again and this time, they brought it back seared. This begs the question of why was it fully cooked to begin with?
I ordered the Phở Ga or chicken phở and although I didn’t have to send it back, it wasn’t that good either. Again, the picture on the menu did not accurately represent the order. I was given 2 tiny pieces of chicken, whereas the picture on the menu showed 4 large slices. It was pretty disappointing.
It’s hard to believe a restaurant this bad exists next to so many other actually good places to eat in the Mark IS.