Wow I don’t know what others are rating here. I booked an appointment for myself and friend over a month and a half prior to today. 2 days before the spa calls to say sorry 1 of the 2 female rmts is no longer available. Then we arrive at the spa and told that they found out 30 mins prior to our arrival that the 2nd female rmt is not trained for hot stone massage. Forced to take Swedish massage that we didn’t want Lessons learned don’t listen to the receptionist. We booked this appoint at the time they suggested to get what we wanted. She lied to me and said both were trained for hot stone and rmt. The guy I had terry was not very good at all. I have had many hot stone therapy and this was one of the worst. I won’t be back here. Looks nice inside but the service and the customer service sucks. Trust me book elsewhere. Very annoyed taking time off work and paying this $$ for not what was ordered.
Stephanie G.
Rating des Ortes: 4 Pickering, Canada
This is an amazing spa! Such a beautiful atmosphere with such amazing people, so relaxing with great vibes. Try this spa out, worth all the money to have a real message when you get a pedicure or manicure. Great monthly specials and promos. THANKSAGAINGIRLS :)
Dania J.
Rating des Ortes: 4 Toronto, Canada
Went here to get a massage last week and was pleasantly surprised. I normally go downtown TO and was not expecting much from a suburb spa in a lil plaza. In the from reception area it’s nothing special, but then when I went into the rooms inside I was very impressed! Clean areas with tea, water and snacks, a small change room with lockers and robes. The only thing I wish they provided was slippers. My massage therapist was great! She took great care of me. This place is professional, I got there on time, was escorted into the spa area quickly and massage started right away! I will most likely go here again since it’s close to home and better than travelling all the way downtown. The only issue is the slippers… but that’s minor. I did not try any other service.
Denise M.
Rating des Ortes: 5 Pickering, Canada
We arrived at this place not knowing anything about it. We had made frantic calls to area day spas in the hopes of possibly salvaging a long awaiting spa day with my BFF. We called this place on our way back from a very upsetting and disappointing experience at another spa we had booked that morning(see my review of the Uxbridge Manor and Spa) Sedona happened to have two spa packages available & we were on our way! From the outside the place did not look like much, but once we were inside we knew that this was the place we should have booked to begin with. The owner greeted us and took our coats, then we were immediately ushered into a luxurious ladies change room equipped with lockers, a rain shower, fluffy towels robes and slippers. After getting into our comfy robes we relaxed in an amazing waiting room complete with snacks, lemon water and a variety of teas. After a short wait, my friend and I were treated to amazing facials and massages. We returned to the waiting room to relax over a light spa lunch. It was the most relaxing experience ever and we felt pampered. This is what a spa experience should be. The great thing is it was only 8 mins away from my home!!! I can’t believe that I thought I needed to head far to have a relaxing spa experience when this place was just around the corner. Thanks to the owner who made us feel welcome after a stressful terrible morning and allowing me the opportunity to do something nice for a friend that really deserved a little TLC!