Starbucks

In and out quickly, and my hot chocolate was just the way i like it, so its all good. With a squirt of this and a sprinkle of that, and lets take the chill out of this cold and wet day. A vanilla bean scone to top it all off and I’m back on the road. I would have liked to sit and enjoy the ambiance but duty calls, so maybe next time the office is hectic i will scoot over for some solitude and a coffee.

I have been visiting this location for three years. I visit when I’m in Whitby to do some shopping at the outlets.
I would say that it has been half a year since my last experience. Things have changed for the worst.
Today, I went through the drive-​thru. I ordered a grande unsweetened passion tango tea. The barista got my order correct, so I was pleased.
Well, he handed me the drink with it dripping down my left hand. He did manage to get me napkins. How about mopping up the mess before giving it to a customer?!
I proceeded to wipe around the beverage cup and my hand. I placed the beverage in my car cup holder and used another napkin to soak up the beverage on top of the lid.
The straw given to me in the paper wrapper was wet. I gave it back and used a clean, dry one in my car. There was so much ice that it was difficult to stick the straw in my beverage. I told him that this exercise was ridiculous.
When my beverage finally stopped dripping, I placed my wet napkins and straw wrapper in an empty Starbucks cup that I had finished earlier in the day, closed the lid, told that barista that «this [cup] is for you,» left it on the drive-​thru ledge, and left.
At least two baristas need training on how to properly fill an iced beverage in a cup and how to wipe up a beverage in such a state before presenting it to a customer.

probably the worst drive thru ever.
about ³⁄₅ times they dont answer you at the speaker box. and i understand some drinks take long, but it’s to the point where i can be waiting a good 10 – 15 mins for a latte or even a coffee and then i get it cold.
you can tell drive thru is not the priority. better to park and go inside.

I’ve been regularly attending this Starbucks for the past 2 – 3 Years.
The store is always kept clean and the staff always great you when you come in. Nick does a really good job at getting to know his customers and tries to make every interaction personal.
My only complaint is that the staff have recently changed and they are not anywhere close to accurate with orders! Especially in the drive thru.
Otherwise if you’re looking for somewhere to relax, enjoy a coffee and maybe catch up on some reading or homework! This is your place.

A great place to relax and do work, the staff is friendly and always make your drink right. The interior is extremely chill with lounge chairs and interesting pictures. It’s a great hangout spot or just to be on your own and study.

This is a great Starbucks to curl up in a big leather chair and chat the afternoon away with a friend.
It’s convenient to get to from both the east and westbound lanes of Kingston Road, there’s plenty of parking and they even have a drive-​thru!
The store itself isn’t the biggest I’ve seen making their selection of gifts and mugs quite limited but the service is great and it’s just a really pleasant atmosphere!

Great service and a Drive-​Thru, too! Inside is clean and well-​maintained. Outside (limited) patio seating available. Plenty of free parking.