Aurora Chrysler

Last week I had to take my baby (my 2010 Jeep Patriot Limited 4×4) in for service. Out of no where my windshield washer fluid was not pumping out and with the salt and snow of this time of year, I was virtually blind while driving.
While I didn’t purchase my vehicle at this Chrysler dealership they obviously honored my extended warranty and were quick to take my vehicle in for inspection. The part needed was out of stock across the board and they had no way of getting me the part. I was told that as soon as a part was available anywhere in Ontario it would be mine.
I typically avoid dealerships for any type of service based on the sheer cost and gouging you incur. However for things covered under warranty i have no qualms about paying them a visit.
The staff here are exceptionally friendly and thorough for the most part with their explanations of processes and what will need to be done. My car was dealt with about a week later and in that time in between I received an extra status check call to let me know how the part order was coming along — a great service!
In addition, their shuttle service while your vehicle is being serviced was extremely convenient.