Carlton Cards

I am a huge fan of this store! Whenever I’m at a loss for what to buy someone, I usually find myself shopping at Carlton Cards.
Although, I’m not as big of a fan of Carlton Cards as I am Hallmark, I do think Carlton has a much better selection of gift ware. They sell everything from picture frames to ornaments to mugs to candles. I even found myself buying a stuffed animal for my Godson here.
I did not find the staff at this location that helpful. I didn’t ask for their help, but they did see me eagerly looking at an ornament and neither associate asked me if I needed help.

Carlton Cards was going to get a great review, until they sold the merchandise on me, that was actually on hold.
Yes, I drove quite a distance for a special item that I had called about.
I told them I could not get in until the following day to pick it up.
Nothing was said to me of a time frame, and I also gave them my home phone number just in case.
So I go to the store, ask for the Webkinz, that was on hold for me, and the girl informs me it must have been put back out and sold. There were not any left in the store.
Not Impressed!
Now I thought the sales clerk would at least have offered to call another location to find one for me. Nothing so generous was offered. She actually told me to do to another mall and try a competitor.
Let’s just say, this lady needs to learn some serious customer service!
I will not go back in here, period!