Mr Sub

Mr Sub is always one of my favourites as compared to Subway! This location is pretty nice n organized well … Will go again for sure

I prefer Mr. Sub as a sandwich chain over Subway but this particular location stands above most others. The owners are (I believe) a husband and wife that work VERY hard ensuring that the food is as good as they can make it and that their customers are very well taken care of.
Obviously Mr. Sub is a Canadian tradition, but if you’re in the mood for it, try to make a point of going to this particular location. The owners very much deserve it.

I have been going to this Mr. Sub for well over 15 years and absolutely love it. It is not just any ordinary Mr. Sub. It’s owned and operated by a brother/​sister combo who have a passion for quality and customer service. I used to work at the plaza behind them so I ate there often. I have never been to any other sub shop that is cleaner, friendlier or more welcoming than here. You can tell they have a close knit group of loyal customers who return often as they are always asking how things are going with them, how their kids are etc. They both truly care about their customers and the experience and service they provide at this shop. If something isn’t up to their standards it’s fixed immediately. Even the part time staff are always well trained and very friendly.
They never have to ask me what I want, they have my order memorized, along with many other customers I’ve seen come in over the years. Most franchised sub shops really skimp on the toppings, but not here. If you ask for extra pickles (which I am the crazy pickle lady), it’s never an extra one or two slices. I’ve been told at other places they can’t give more than one or two extra or even give them on the side– ridiculous. You definitely get your monies worth in toppings from here. The bread they make is the best of any Mr. Sub out there and always super soft and fresh. The veggies are never old looking or under ripe– they constantly check all ingredients that go onto your sandwich and toss whatever doesn’t look just right.
I know you’re saying– come on, it’s only a Mr. Sub– but it really isn’t. There isn’t enough space to write down how much I appreciate the level of care and service they have given me and everyone I bring there. Customer service is unfortunately getting harder and harder to find, especially genuine and down to earth good service. I truly value someone that takes pride in what they do and goes above and beyond to make your experience enjoyable. The amount of detail they remember about our chats while they make my food blows me away– next time I’m in– so how’s the wedding plans going, are you feeling better from that illness you had… how’s your mom doing at her new house. They work so hard and I am always telling them to take some time for themselves. I recently moved out of Brampton, but I still drive in to go to my Mr. Sub on Main Street.
I hope you’ll give them a try– tell them the crazy pickle lady sent you– trust me, they’ll know who you’re talking about lol… They are the best and deserve to be recognized for the hard work and effort they put forth to make a living. People live to complain but never take 2 min to tell someone they did a great job, tell them they appreciate their hard work and great service. You’ll never realize how much that can mean to someone who works hard their whole life but never gets to hear the impact it has on another person– whether it’s a Mr. Sub sandwich maker, the bus driver or guy who installs your furnace– if someone does a good job, tell them. It shouldn’t have to be some huge event for someone to get recognition. Why do we only get off our asses to complain– if someone goes above and beyond, tell them and their boss! They deserve it. Sorry for the rant, but the service industry is so brutal and the people who do a great job never get the recognition they deserve and I’m on a mission to change that!