Accent Inn Burnaby

This hotel is terrible. I’m currently staying here because my company is doing a show at the PNE.
The hotel cleaning staff here has no respect for the do not disturb sign on the door. I’ve been woken up at all hours. The front desk staff has fed me some pathetic line about hotel policy being that they need to clean my room every three days. I’ve even been lied to and told that there is a law called the housekeepers law that allows them to do this. I’ve looked it up and there is no such law in Bc.
Avoid this place if you work nights and sleep in. Instead, stay at the executive hotel a few blocks away. That place is ACTUALLY a hotel, instead of a glorified motel. Half our company stayed there, and loved it.

Clean room at a fair price.
Good service from the staff
Would stay here again without hesitation.

I stayed here while working on set years ago as it is right across Bridge Studios. The studio paid for me to stay in the room since we had to do a 13 hour day shoot followed by 4 — 5 hours of interiors with an early call time, therefore, it was easier to have the crew stay across the street. The hotel rooms themselves in terms of décor are seriously out dated. I get that it is more of a budget in, however, more effort could be made to have these look a little more modern. I felt as though I was staying in a motel of a David Lynch film. Very little amenities. They get 3 stars as the customer service was really awesome and they settled our room in a timely manner.

We stayed at the Accent Inn while our beloved pet was been treated in the ICU at Canada West Veterinary Hospital. The Accent Inn staff couldn’t have done more to ease our stay and even offered us a discount. We were very pleased with our choice and would recommend it highly, whether or not you come with a pet.
Pros
Very pet friendly: they fly a flag at the entrance saying «We Love Pets!» and they mean it!
Discount offered to those who are there due to a pet receiving emergency care at Canada West Hospital a few blocks away
Very helpful and friendly staff
Comfortable beds
Quiet air conditioners
Microwave and good-​sized fridge
Delicious coffee and tea in the reception area
24 hour maintenance (didn’t need it, but good to know it’s there)
Numerous good restaurants in the near vicinity
Skytrain stop a block away
Lovely grassy area surrounding the hotel for strolling with or without a pet
Great café within a few hundred feet of the hotel on the left as you walk out of reception
Cons
Small bathroom

I love the accent and the rooms do not smell of musk mold and mildew as I am so accustomed to with many hotels I felt as though I was at home in amongst the featherbed in the feather pillows just a lovely place room service was wonderful the valet service was highly appreciated they parked my Volari with such grace the room was immaculately clean the chocolates run my pillowcase or especially appreciated they were my

Let me start by gushing about how soft the beds are. It was like sleeping on a cloud.
However, it didn’t really justify the really rude night staff. Nor the cramped kitchenette vanity sink all-​in-​one area. Or the ridiculously loud AC positioned at the head of the bed. Or the old carpet and musty linens.
What really took the cake was the horrible night desk person. I booked through
and figured it would have been already paid for. Upon check in, he asked for a credit card like usual. Then without asking or explaining, he charged $ 250. I disputed, showing him the email that the room was reserved at $ 100. He said I didn’t pay. But that was it. It may have took him 5 more words to explain that the other charge was a security deposit but he couldn’t even do that. He simply kept shouting NO NO NO like he didn’t speak English.
The morning staff were much friendlier and it wasn’t until then that everything was explained. What a horrible place to find hospitality. I wouldn’t stay here again, nor would I recommend it to anyone else.

I like the décor of the inn from the outside and the inside is nice and clean too. The area seems safe as well.