Anderson Wm Agencies

I needed to get insurance for my car since I was moving from Ontario to BC. I had to fill out a gift of a vehicle form since my car was going from my dads name to my name. I had to prove that I paid PST and when I showed her the receipt she just stared at it blankly looking confused. I had to tell her multiple times that I paid HST (which is gst PLUS PST) but she still didn’t get it. Someone should explain to this lady what HST is. I was so annoyed with this experience I just left and told her I would do it somewhere else. This was pretty incompetent service. She literally just went around in circles and wouldn’t look at my document closely. You could tell she didn’t want to service me anymore. She just kept saying that ICBC was closed. Honestly, what you could have done was called for one of your coworkers so we could at least come up with a solution.

2011 — went in to get insurance from a transferred car. The rep was very helpful in explaining the numerous questions I had. I got what I wanted. For example, I only drive my car 4 – 6 times per month. So I really only needed basic insurance plus some optional coverage. They asked me if I wanted options, but when I said no, they left it at that. No overselling. Rep was kind and professional.
Total: $ 500 deductible comprehensive, $ 1000 deductible collision, $ 1 million liability ~$ 1300 total, after max. discounts.
2012
— left for the summer, so I wanted my car stored. They will refund your remaining insurance, but will charge a $ 30 admin fee. I know some places won‘t. I got storage insurance for which they applied the $ 30 credit to.

–went in to renew. I was informed I needed Air Care. They offered to sell me day to day temporary insurance so I could get my car Air Cared.
— Came back and the rep took the time to answer all my questions. I gave them 5 options to price and he priced them all. He also gave me recommendations and at no point did I feel pressured or sold to. After all, I am paying them thousands of dollars. Other places would just get irritated at you.
Total: $ 300 deductible comprehensive, $ 300 deductible collision, $ 1 million liability ~$ 1500 total, after max. discounts + 10 yr driver discount.
So far, so good. =]