Bernstein Health and Diet Clinic Burnaby

avoid this place!
staff are rude as well as not very knowledgeable. the Dr is a flake as well. they are governed by an out of province Dr who rules with an iron fist. According to their Dr, the staff work in fear if they don’t do what Bernstein says. this is a starvation diet. you do lose weight but the support from the staff is horrible. i was kicked out for standing up for myself. i was very taken back… oh yeah, when i was told i couldn’t come back, i wasn’t given a reason except «you’re not welcome to any clinic anymore» i asked why i was told she wouldn’t discuss it.
disgusting business practices!!!

I used Dr. Bernstein over 10 years ago and found it too be successful for me. 3.5 years ago I lost 40 pounds (on my own) but have been stuck with the other 30 or so pounds I want to lose. I called and spoke to a woman who said I had to come in for a $ 50 consult which was fine because the $ 50 would be taken off the purchase of one of their diet packages. I arranged for 11:30 on a Tuesday morning. I arrived early to fill out the extensive paperwork. I was then lead into a room to go over the forms with Ilonea. She asked me do you want a chair? We are gonna sit here and chit chat for a while, yeah, of course I want a chair! I mentioned some concerns with her and she told me that another lady would be taking over the consultation. Ok, the vibe was weird from the whole staff. Slight disinterest, kinda detached. If I have not even purchased anything from you and you are already treating me like crap, what makes you think I will continue through? I finished the review of the forms then waited for Michelle to come and discuss the rest of the program.
We sat down in a room that was flooded with fluorescent light. I asked how long we would be in the room, she said 1.5 hours. I let her know that the lights were too bright and I would need to sit somewhere else for the 1.5 hours. She begrudgingly set up 2 chairs and a table in another room. Now back to the consultation book. She handed me a sheet of paper and a pen informing to write down my questions and hold them to the end. She also gave me a few pages of acceptable and unacceptable foods. I flipped through the pages as she was talking and when i kept hearing the word STRICT, CHANGE, NO CHEATING, I realized that this was not going to suit me and my life right now. I politely interrupted her for two reasons. #1, I knew I could not make a commitment like that at this time and #2, because I did not want to sit there and listen to her babble any longer. Again, I politely thanked her opened the door and left at which time she burst out and loudly exclaimed «She is not doing it!» I politely thanked the other ladies and walked out. Overall I would say if you are looking to deprive yourself of one of the great simple joys in our world (FOOD) then definitely head here. If you do not mind being treated like a number instead of a real person with weight issues, then give it a try. Good luck with your weight loss!