Gemini Moving Services

I used these movers last year based on the 5 star review and was pretty disappointed.
We moved from a house to a condo, we have moved several times in the last few years so we’re fairly efficient when it comes to moving.
Here’s the good stuff:
They showed up on time and were polite to begin with. They have a huge truck (I think it was 3 tonne truck)
The move started off efficiently considering we had everything including the furniture in the garage, they didn’t need to go up or down any stairs.
We get to our place at our condo and elevator and everything is ready to go, they start moving things in and honestly that’s when everything stalled.
They took their time unpacking and and not packing everything into the elevator. My table got cracked but I didn’t make a big deal about it since we’ve had it for a couple of years. These things will happen.
However I don’t appreciate being yelled at by the movers especially when they’re not being careful with our furniture, watching them clean up the inside of their truck and folding blankets while our stuff is outside waiting to be loaded into the elevator or watching them eat lunch or taking multiple calls when they’re suppose to be moving. I get that you’re being paid by the hour so you want to drag it out for as long as possible but being unprofessional is unacceptable.
I’m sorry but I definitely would not recommend them or ever use them again, we just had such a poor experience with them.

Movers. I know movers — I alot of them. In the Real Estate world, you meet even more movers. Movers come and go — some advertise on Craigslist a few times one month and are gone the next. 99.9% of movers, personally and professionally, I have NOT had a good experience with.
So put this in perspective: The family has used Gemini Moving Services THREE TIMES over the last few years. Gone from a house down to a townhouse, to an apartment. Now, either 1) we move around alot or 2) they are very, very good.
Turns out it’s the latter of the two. Joe, the owner has been at this for 13 years now — and he’s been a gentleman to deal with each time.
This is what you WON’T get with them:
— Movers who show up you can smell pot on them.
— Movers that take alllllll day and run up the cost.
— Movers that show up all dirty and grungy and break stuff.
— How about movers that tell you to provide all the blankets and wrapping but for a «small fee» (which is really astronomical) that can provide some pet-​stained & soiled ones?
— Or my personal favourite — the price quoted on the phone suddenly triples once they show up — Late.
What you WILL get with this company:
— Movers who show up on time.
— Movers who have experience and TAKE CARE with your belongings.
— Movers who are efficient — no fooling around, there is a job to do.
— Movers who are pleasant, know how to pack your items, know how to pack their big 1 (and 5) ton covered truck WITH CLEAN blankets they supply.
— The price they quote you is the price you pay — no sudden charges pulled out of the blue.
— Security and elevator damage is always an issue in a building — these guys took care to keep an eye on our stuff and made sure to do no damage to the unit, building, hallways or the elevator.
I don’t tend to give a 5 star review unless I have used someone or a business on several occasions and they have truly earned it. And moving is stressful, right? With these guys, it’s not. And you can bet your bottom dollar I will be using them again… and again… and again.