Hastings Veterinary Hospital

Came here after some seriously terrible experiences with Atlas. Elvis can be kind of skittish with strangers and definitely isn’t a fan of the vet, but the lady we saw (who’s name escapes me at the moment) was great with him. Got his shots, a full panel of blood work, a urine test, and some herbal remedy for anxiety. Definitely cost a pretty penny, but I’m happy to pay for knowledgeable, kind service. I was particularly impressed with the two follow up calls I got to a) let me know the results of the test (was happy to not have to go in!), and b) to check on how the anxiety treatment was working! Will definitely be returning.

Saw Dr. Bajwa and he was very knowledgeable. Trust him with my cat who has some mild allergies.

Still no apologies, no call, jerks make sure all of you follow my story on sheba, U der not good reviws,

Very friendly staff, clean, fast and adorable.
My dog got checked out and given meds for $ 70.
Will make this our permanent clinic.

Twice we’ve been to this hospital and so far the staff has been very friendly and helpful.
I got good reviews from VOKRA and so I’ve been taking my cat here.
The only negative feedback I have is a urine test done to my cat, I felt it was not done properly and I was charge for it anyway:
My cat is a shy and feisty one when around strangers. When in the office he was scared and nervous and urinated before the doctor was able to collect it directly from him. At this point I feel the doctor should have stop the test and contact me, instead he collected the urine from the bottom of the kennel and the floor and sent it in to the lab. This urine was contaminated and the results came back inconclusive. To me this was not how a test should had been done and I feel a little ripped off.
Other than that, have nothing but good things to say about them.

The following phrase chosen by Hastings Veterinary Hospital below is apparently what they stand behind for their Institution:
Our Team
At the HASTINGS VETERINARY HOSPITAL, we are committed to providing comprehensive pet health care, in an affectionate manner. All of our staff are dedicated to the profession of pet health care, and each and every pet we see is cared for just as we would care for our own.
**My Comment/​Experience: My little kitten ate Rat Poison «apparently» and after going through with the Induced Vomiting Procedure and being sedated I was told she is required to take Vitamin K1, which they said they didn’t have in stock. Dr. Bajwa wrote a prescription for my little girl and charged me approximately $ 500+ for the procedure, injections… So I took the prescription and went to many pharmacies (London Drugs, Shoppers, Walmart, Superstore, Costco… etc) asking for this specific med.
I didn’t have any luck :’(! WOULDN’T YOU THINK THAT ALL DAMN VET HOSPITALS WOULD KEEP SUFFICIENT STOCK OF THESE SORTS OF MEDICATIONS?! Well on Sunday (following next day) I called the vet hospital and said I’m desperate and I need the Vit K1 no matter what, WELL weird enough they did have the Vitamin K in stock?! WELL THANKS ALOT FOR ALL THIS TROUBLE YOUR DAMN TEAM PUT ME THROUGH!
BELIEVE OR NOT no one from this hospital attempted to call for a follow-​up check even once. They wanted to do blood work on her after 3 days of completing her medications which would also cost additional (AND I’M FINE WITH PAYING FOR ANYTHING THAT WILL SAVE MY CATS LIFE).
I called this clinic and asked them to do a quick check up and after that we will schedule her in for blood work. The receptionist Mary said, «There’s no point in coming in for a recheck up, especially if she’s not getting blood work done!» Thanks a lot a**hole! Don’t forget I have paid for the service (RE-​CHECK APPT) and I’m damn entitled to it and I NEVER REFUSED TO THE BLOOD WORK!
HASTINGS VETERINARY IS ONLY MOTIVATED BY FINANCIAL GAIN THEY DO NOT HAVE ANY MORALS OR COMPASSION.
Don’t take the risk I took, I am going back to Hemlock Veterinarian Hospital; Dr. Harry is AMAZING, COMMITTED, CARING, COMPASSIONATE, KNOWLEDGEABLE AND WILL GO OUT OF HIS WAY!

The staff are really friendly. I especially like the one (Indian?) girl I usually see working on Sundays, she always remembers me and is really easy to talk to. I used to go to Yaletown Pet Hospital but everytime I needed to get in right away it was at least a 3 day wait. These guys have awesome hours and are open 7 days a week. I only see Dr. J because I like to keep it consistent and he always remembers my previous visits. The other Dr., who looks like his twin usually has to check back in the files to see what was done in the past appointments… And there’s another Dr., who maybe is a cousin? who scares me because one time I saw him and he obviously didn’t read my dogs past history and suggested maybe he had some sort of heart problem or something… Which freaked me out because Buddy has nothing of the sort that has ever suggested that… So I like to stick with Dr. J! My dog has chronic bronchitis and he’s 12 now, so I know he’s not a young man anymore, but he’s the love of my life! Dr. J has found the best and lowest amount of medication he will have to stay on, and Buddy is doing the best he has in years. I have gotten his teeth cleaned there once a few years before, and am bringing him in again in a month or so. I wax really worried about getting his teeth done last time because they have to put the dogs under for the cleaning. And you have to drop them off early in the morning and pick them up later at night to make sure all is well. Buddy isn’t used to being in a kennel so when he woke up he was whining from being disoriented and scared. One of the girls at the front said she took him out and just held him for hours to make him more comfortable. I thought that was pretty nice of her to go out of her way for an animal that she doesn’t even know. They were so awesome during his cleaning that they called me as soon as the cleaning was done, and when he woke up to let me know he was doing well. I really like this place and they’re rates are VERY reasonable. More than half of the times I’ve brought Buddy in for a re-​check or just to fill his prescription, they never charge me for the fee for the visit. If there are any tests they suggest, they always let me know how much it will be… Unlike Yaletown, who I felt would treat me like I couldn’t afford to be going to see them because I would inquire about their prices and maybe because of the way my boyfriend and I look, having lots of tattoos. Buddy is a little miniature wiener dog, and I know if he could talk he would say that he loves Dr. J… Well maybe except when he gets his anal glands squeezed… I’m sure he would tell him, «Yikes! You could at least buy me dinner first!»

My one star rating will stand. The ultimatum which was given to me was on this premise: «if you do not do the surgery then we will not prescribe the medicine». The over prescription is in relation to a steroid which was prescribed to my cat. The medical data (which all veterinarians have access to) CLEARLY states the range of usage based upon the patient’s weight (which was either miscalculated or completely ignored). A full disclosure of noted social and psychological related data about my cat was completely ignored. The fact remains that this veterinarian called my cat a «jackass» which is not only inappropriate but as well as unprofessional; used a pressure-​sales method for procurement of services and further more damaged the health of my cat. I will clear up the «drain your pockets» statement; their prices are reasonable but using pressure-​sales tactics is not the way to go about the whole process.
As a result of this veterinarian’s care of my cat; my cat is now damaged. Many medical problems that did not exist prior to the entire ordeal are now present. I did seek consultation from two other veterinarians who were absolutely shocked at the dosages of which was prescribe to my cat given his weight and the initial condition (furthermore they were surprised that an attempt to use a less invasive method wasn’t tried first).
The reason why I only have one review is because I only make reviews in relation to complaints (and most businesses I have dealt with do not require a complaint review)… The fact that this veterinarian took nearly four months to make a response to my initial Unilocal complaint review; I would say speaks for itself… The fact that this veterinarian attempts to discredit my review, again, speaks for itself…
My review stands… Be careful with your feline friends with this one~!

We’ve been taking our cats, LB and Gizmo, here for two years and we love it. You can tell that the vets and staff love and care for all animals. They never overperscribe and always walk us through all the options to allow us to decide. Highly recommended.

I saw Dr Bajwa back in May to deal with a persistent rash my dog had been experiencing. First and foremost I can tell Dr Bajwa is not a dog person nor is he personable. He didn’t introduce himself to my dog, he got right into it and started probing.
What agitated me the most is that Dr Bajwa nickle and dimed me to death. He performed a test that he did not get my approval for and only revealed I had to pay for as I was paying. The «test» was him applying scotch tape to my dog’s nail, disappearing for two minutes to «analyze» it and telling me my dog had a bacterial infection. After loading me up with medications, that another vet deemed unnecessary, I was left with a bill of $ 200. I came in for a simple checkup. Another vet told me everything given to me was completely unnecessary.
So, beware if you’re bringing your dog in. Before he starts doing anything ask if he’s charging you. For me, I’m never coming back.

I adopted a cat from VOKRA and he came with a free visit to Hastings Vet. I’ve continued going there because Dr Ranjan is the nicest guy who clearly really loves working with animals. The cat who sits in the lobby is a jerk, though.

Having two vets semi-​close to home is nice. What’s not nice however, is needing to communicate four times to order a bag of kibble that this particular location doesn’t keep on hand. I walked in a week ago to see if they had the medical intestinal high energy kibble that my October/​11 adopted year old fluffy cat has been eating. After the counter gal trying to insist that the other medical product was the same, I asked if she could order a bag. She agreed but then insisted she couldn’t tell me how much the 2 or 4kg bags would cost but that it would be there for pickup on Friday (3 days ago). Friday they called to confirm the arrival of kibble so when I called back I asked the cost. They still had no idea so I asked the girl to leave that info on my voicemail as I couldn’t come by then but planned to on Sunday. Later that day there was a voicemail stating twenty-​something for the 4kg bag. Sunday (today) I come by and try to pay for the food but apparently the counter gal STILL had no idea how much it cost, insisting I wait for the doctor. After 15 minutes I told the gal to keep the bag and call once they knew something about it. Argh!
And the kicker-​no apologies or effort put into my time trying to buy some kibble. Time to go elsewhere.

Excellent staffing. They are always friendly and very knowledgable. I really feel like the vets and the staff go above and beyond.
When I first got my cat, she was only 5 weeks. She obviously needed some vet services (flea problem, and no shots). Each time I took her in to this place, the vet seemed to enjoy her company just as much as I do. He was careful to handle her and was quite knowledgeable.
I also took her here to be fixed, and she healed up perfectly.

Very friendly personable service. Feel quite confident in vets recommending what is best for the animals… without pushing too many expensive extras. Smal touches like knowing your pets’ names and good flexibility on scheduling help as well.